Tri Emerald Financial Group

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Tri-Emerald Financial closed my loan on time and was able to get me a great rate - even though a lot of my personal financial stuff was out of the box. It's incredibly hard for a self-employed individual to get a loan these days. Michael McQuiggan and his team went the extra mile to get everything taken care of for me. I'd highly recommend using these guys if you have an out of the box loan that requires smart people to the the deal closed. Thanks again guys!

I think they lost all their good employees, It is a bunch of stressed broke mortgage professionals who will eat borrower's money and their employees money. With so many mortgage options it's not worth the risk to go with them.

Working with an awesome team (Scott Christian, Adam Zucker, and John Routh) had made this process go as smoothly as possible. They were always there to answer any questions and concerns that I had. They were honest with everything. They reassured me with

a lot of my concerns and gave their honest opinion on all matters. They were patient with me and were very attentive to my needs. Their dedication to helping me took a lot of weight off my shoulders and made me feel comfortable every step of the way. They

focused on the most important and most valuable member of this process: their client! They played a big role in making what I once thought was impossible become a dream come true! Thank you for all your time and your commitment to excellent customer service!

Thank you, Kristin

excellent Experience....Thank you so much for helping us purchase our first home!

I am writing to recognize John Routh and Tri-Emerald Financial Group for their amazing professionalism during our loan process. As a first time home buyer it was so refreshing to have an ally like John. At every turn John went above and beyond to make

myself and my fiancé calm in a stressful situation. Several times throughout our process we feared that circumstances unbeknownst to us would lead to losing our dream home. Without John’s extra efforts and charm when working with the escrow Company, we would

have lost our home. There was never a day or time that John did not take my call and explain every question that a first time home-buyer has (and I had A LOT!). Every day I come home to my beautiful home I am so grateful that we chose to work with John Routh

and Tri-Emerald and I know that we would not be here without him. John Routh is a valuable asset and Tri-Emerald is an amazing company!

I started the refinace of my house with Tri-Emerald Financial in June of 2012, I was asked to sumit two years of 1040 tax returns, W-2, insurance for this house, mortagage papers for my primary residence, and two months of banks statements, allow for credit scores, and payroll stubs for both my wife and myself. Both my wife and my credit rating were impeccable and in the 800's. I was again asked to submit forms in July, August, and September. By this time after dozens of emails and phone calls, I was totally frustrated with the whole system and just let it go. I was later contacted by the supposed senior manager George Nyugen who said the previous representative was not doing his job and that is why he was taking over and would see this through to the end. Again I was asked to submit bank statments, W-2 forms, payroll stubs and mortgage statements, etc., etc. for the house I was refinancing and my primary residence. So September, October, and November statments were all sent, but now they needed a new appraisal since the previous had expired. I informed them that because they were at fault in expediting the loan, that I would not pay for a new appraisal. They agreed to pay for it, so I waited, and waited. Unfortunately, I was just laid off from my company after 3 1/2 years of working there. However, we finally signed the papers the 20th of December, but the pay off was not done and on January 3rd, 2013 I was called by Randy Van Orden, another sales manager and informed me that because I was no longer working, my loan would not be funded, even though the mortgage would be less than what I am paying now.

I would definitely stay away from this company. They procrastinate, lie, demand an exorbadent amount of information and never perform in any timely manner. This loan should have been processed in two months at the most. I have bought and sold houses and refinanced them numerous times and have never found a company so derelict in their performance.