DO NOT TAKE YOUR ANIMALS HERE! by
I would advise you to NOT take your animals any where near this place. This morning I tried to take my dog to be checked and I was refused service because it was 20 minutes before they closed. I didn't know that they didn't see animals when they were still opened. I called at 8pm tonight to find out who to file a complaint with and the young lady that answered the phone "Jenny" was not very helpful either. No one can tell you who to contact in order to file a complaint. I got Dr Thompson is in charge and that there is a board that is above him but she had no idea what the board was called. She said they dont have a name they are just a board and that I can call on Tuesday and talk to the office manager "Jen Lockard" and she should be able to give me some information on who to contact. I did ask her if it is normal practice for them not to see animals 20 minutes before they closed and she informed me that if there was no vet there and if our vet opened at 8am then they wouldnt see me. I asked her do they not have a vet on staff during their business hours and I told her that I told the man this morning my vet wasnt open and I was told that they close in 20 minutes and they could not see me. She informed me that she was sure I wasnt spoken to that way and Yes the guy was actually a huge jerk. She also said they do have a vet on staff when they are open. She told me I could call Tuesday and talk to Jen and get that information. She was not very nice either.
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