PHOTOS AND VIDEOS (1)
4 motnhs and counting
by J , 10/08/2015
DO NOT use if you would like something done in a timely manner. Originally, called in June and set up a July 8th date to meet for estimate, no show, set up July 9th date, no show, finally got him to location on July 28th. At this time we picked out material, did measurements, paid up front - HORRIBLE IDEA-., and set up August 12th as an install date. Met on August 13th because material was not available any more, re-picked out new material and set up August 28th as install date. No show on the 28th, had to meet on a Saturday (we are closed) to re-measure. Set up an install date of September 10th at 12:00pm. Did not show up until 5:00pm (we close at 5:00pm). Did not finish that night and said would be back on the morning of the 11th, did not show up until after 2:00pm., still did not finish They finally finished on Saturday the 12th. Things were not done as discussed and drawn and LOTS of things that need to fixed. Can't even count how many phone calls went unanswered between all the dates that were not met. Finally got a call back to go over what needs to be fixed and set up September 24th at 8:30am, called him and he changed time to 11:30am, called him and he showed up around 12:15. Went over all the things that need to be fixed and he set up for the week of the 28th to finish. Again, no show and no calls/return calls. Finally answered his phone on October 8th and set up a date of October 13th to finish...NOT HOLDING MY BREATH. As you can see we are 4 months into the project and still no end in sight....
got right thru
by slsboi , 02/17/2011
I called even after reading the previous review and Gary answered on the 3rd ring. He was very professional and we set up an appt for next week to look at the garage cupboards he installed 12 years ago and a new install.They are alive and well and have been in the valley for over 20 years.......
Not even sure this is a real business
by John , 02/14/2011
It's impossible to reach anyone from this business. Unfortunately, I purchased a house which had closets designed from them and thus I needed to order additional shelving and components from them. I was considering them to design my garage storage, but after 3 weeks at attempting to get someone on the phone to no avail, I've decided to use another manufacturer.I would never do business with this company unless you want a fly-by-night outfit which may or may not exist next week. Customer Service = leave a voicemail.
by jmf , 09/10/2007
Rep provided samples and brochures on various ideas for make over. Made appointment for consultation. Followed up with phone call. Answered phone promptly.