Tom's Camperland West Valley

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Such a great experience shopping for trailers here. Helpful, no-pressure, no-rush. Salesman Dave was great. What a difference compared to our first RV shopping stop (see other review)!

I will update review once we actually purchase.

I contacted Tom's Camperland multiple times to confirm they have insolator covers I need for my ARE tonneau cover. I was told they did have them and that the cost was about $4.00. So I drive from downtown Phoenix to their Sun City location to purchase them. Matt at their Sun City location proceeds to tell me they dont stock them and that the cost to order them would be $50.00. As i'm leaving the sales office I notice employee's working and ask them if they knew of this part. They recognize what i'm talking about and proceed to give me 2 of the covers. My understanding was they had some to spare. As i'm walking out Matt confronts me and accuses me of being a theif and a liar. He then proceeds to ask for the covers back. I returned the covers and left the store. I've never been so insulted or mad while trying to purchase something. My feeling is my skin color had a lot to do with the way i was treated. My reason for writing this is to warn any potential customers to avoid the embarrassment and aggravation of dealing with Tom's Camperland.

I looked everywere for people who knew what they were talking about with regards to truck campers. They are experts and easy to work with. I would recommend to people looking for low pressure and professionals.

I was shopping for a new truck cap with a roofrack everywhere, online and at other well-known places in the valley. But when I came across the ARE website and found Tom's Camperland as a certified dealer I gave them a try. I definitely was happy with the place, Huge Selection and very friendly and knowledgable service. Didn't try to rip me off or upsell me, let me compare on my own and make an informed decision with their help. Got a great truck cap for the best price out there.

Great place to deal with you if you are looking for low pressure sales people. They know what they are talking about in the world of campers but let you figure out what you want with out being high pressure. I have bought several campers from these guys over the years I will come back again.

Bought a small travel trailer from Tom's. Matt was our salesman and was great...very no-pressure and helpful with any questions. 2 years later I needed help with a copy of the invoice from my purchase...Matt faxed it to me in no time. Talk about great customer service! And the trailer is great too!

I came in today to look at the T@Bs and I spoke with Matt Duncan the general manager. He was awesome!! I asked a million questions and he took the time & answered all of them; he didn't seem rude and definitely had patience for me so that was great. I am definitely buying one this yr and hopefully he will still be there. They were great; if you're looking for a tab or on rpod this is the place to buy them.