Tom & Steve's Auto Repair

DexKnows Rating: 1.0 stars (1)

811 Gaylord Dr
Fulton, MO 65251

38.85508 -91.96926

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by Leah , 01/09/2013

Beware this company. They are the contract tow service for the city of Fulton. I was involved in an accident and without even speaking with me, they towed my truck. I was NEVER contacted by anyone from their company. When my insurance company attempted to get my vehicle out of impound to get fixed, they slapped a $100 "no key" fee on there (despite NEVER mentioning this to me and only asking for my keys once, after it had been there 4 days). When I attempted to discuss the bogus fee with the owner, he was incredibly rude. I paid in full just to get my truck out of their greedy hands, and despite leaving my truck with 4 fully inflated and undamaged tires, 2 hours later when the tow truck picked it up, one was slashed. INCREDIBLY unprofessional and insanely expensive. I would rather deal with big city tows than this podunk little hick company. Additionally, they don't accept credit cards or even have a fax machine.

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