WORSE THAN POOR!
by DISMAYED , 08/10/2012
I had basically the same experience as Unhappy with a set of sail covers. Improper seaming and materials, the wrong hardware incorrectly placed, a recalcitrant, even threatening, attitude. Top shelf money for bottom shelf results -- not even amateur quality.
Great service and workmanship
by Satisfied Customer , 06/03/2012
I had cushions recovered and was extremely pleased with the results. They competed the job on time with excellent workmanship. While picking up the cushions I mentioned I would like to enclosed the front of the boat so I would have some protection from rain but because it was only a 17 foot boat no one made anything to fit. They said they could fabricate a custom enclosure so I decided to go for it and am glad I did. It was exactly was I was looking for and again completed as promised.
Beware! Do Not Use for Upholstery
by Unhappy , 05/02/2012
I took some bolsters from my boat to The Loft for upholstery work. Carol said it would be no problem and gave me a price.When they were ready and I saw the work I told her I was unhappy with the workmanship.The seams were uneven, the staples were falling out, the fabric was loose and wavy, and the overall appearance was shoddy.Carol took my money and gave excuses for why the work was bad. She refused to do anything about this and told me to leave.I don't know about the other work she might do but DO NOT use her for upholstery work. She does not know what she is doing! And with the attitude she took about making it right I would not take the chance if I were you.