Zero stars by
Awful experience. Received a gift groupon and decided to purchase a second for myself. At appointment time after waiting an hour, was told to pay full price or take a walk as they would Not honor a second groupon. Was also told to call groupon and get a refund.I have always paid cash for services here and ALWAYS purchased additional units at full price (house parties) as well as purchasing extras like their 50 SPF sunscreen and high quality creams. Enjoyed them all. I was excited to try all there was to offer but was treated so rudely that I simply won't return nor will I recommend. My sister and three other clients have also left because of the poor business practice. It appears priority is inject and collect and there is no recollection as to what was done previous appointments. We have found two other local spas that will meet groupon prices every time AND give 10% off for bringing in new clients. Groupon difference between full price and the special is $30. If you can't afford to do the program, you should have passed. The more professional approach would have been to graciously accept the groupon and caution future purchases. Not recommended.
Used to be good. Is there 0 stars? by
This used to be a good place but has drastically gone down hill. Their only interest is the $$. Cant get you out of there fast enuf. Have no concern whether what they have done works or not for you. No follow up, have no clue what they did on the last visit, wonder if they even keep records. Kept being told we will review it "in a few months". A few month later, they still need to review it "in a few months" Wasting my time here. There are so many other spas that will personalize your experience. I would look elsewhere.
Amazing Place with a Great Staff! by
I have had 2 treatments of laser hair removal. Both of my visits have been great! It is a great and welcoming environment, where they call you by your first name and you feel like you've known the staff for years! They talk you through everything and answer all your questions. The prices are unbeatable! The environment is very clean and well kept. I would recommend them to any and everyone!
My wife has laser hair removal done at the laser lounge and has been thrilled. The results have been exactly what they said and the price was unbeatable in the area. We decided also then to have a couples massage together recently and Carmen and Eileen were wonderful! (even down to the chocolate covered strawberries! that was unexpected!)We've already booked out next couple outing :)
Had Laser Hair Removal by
Loyal customer -
Thank you sooooo much to The Laser Lounge Spa, the staff is sweet and kind, the Lower price was REALLY Amazing!!! & the Laser machine is top notch. Just after 2 sessions 4 weeks apart my underarms and bikini areas are almost TOTALLY hair free. I hardly have to shave but Maybe 1x per week... if that! I used to shave my underarms EVERYDAY!!!! It is like heaven not to have to do that anymore. Thank you so very much. I am so glad I wondered into your office. You all are really the BEST! I will put out a wonderful word about you.
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