Hope Chest Bridal

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I was very pleased with the Hope Chest's selection and the individual attention I received while deciding on my dress. Sue was very patient and helpful and brought many dresses for me to try on. The one I decided on needed some alterations so Kristen came in to fit the dress and the lace over-coat. She was heaven-sent! She altered it perfectly and put in extra time to bustle the dress and the coat opposite, so the best of both showed. She was so sweet and after finishing my dress she helped me with my youngest daughter's dress. It had been poorly altered somewhere else and not only did Kristen give her the extra room she needed, but she also corrected the other seamstress' work. And all in 1 day! She's totally amazing and I would highly recommend her quality work to anyone! Thank you, thank you, thank you!!

My sister went there to get her wedding dress and the initial visit went well but from then on, it was a NIGHTMARE! My sister ordered her dress 4 months before her wedding and the seamstress assured her that it would be ready. We waited for the call that the dress was ready to be fitted but it never came. Finally, 3 WEEKS before her wedding, my sister called the seamstress to see what had happend - the seamstress hadn't even STARTED on my sister's dress yet! She had been putting all of the PROM dresses before my sister's wedding dress!!! Then she made my mom and sister go to her house to get the dress but wouldn't let my mom go in with my sister! She said that only her "customer" was allowed in her house, even though my mom was the one paying for the dress! She exploded at my mom when she told her it was unproffesional of her. The cops were needed because she was acting so crazy! The shop didn't accept any responsibility for the seamstress either. The whole thing was horrible!