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BEST JOB EVER
by Terri , 10/07/2015
Terry Overacker Plumbing did a fabulous job for our company on Monday Morning! The Employees were just the best. Got the job done in no time at all and I would call them back in again and again. If You have a problem please call Terry Overacker plumbing.
Horrible Service and Pricing
by OIYCHTT , 09/15/2015
HORRIBLE CUSTOMER SERVICE, it took hours to get a return call on questions about installing a new water heater. The original person I talked to seemed like she was clueless and she was borderline rude. I believe she stated her name was Jean or something similar. I can't understand why any business owner would want that type of person answering their phones. I have read the previous comments and replies from the co-owner stating that they don't buy their parts from Home Dept ...LIES! I have seen their plumbers in Home Depot buying parts. Ultimately I purchased my water heater through a different plumber and the pricing was almost 40% less. Advice to all consumers: Do you homework before purchasing from this company, there are other fully qualified plumbers that don't try to rip you off.
A very professional team
by Performance help , 06/22/2011
Overacker Plumbing has remodeled two bathrooms in our home and has consistently gone beyond expectations. Great attention to details, and unbelievely clean and tidy in the work spaces. A nice feature is that they were general contractors, bringing in other craftsmen, i.e. mirror, tile, painters, etc. of high quality and who were accountable to Overacker Plumbing. Both baths took longer than the estimated time, but were done very professionally. The team shows up in white shirts, and are very respectful of your home. I found out about their service when I was driving behind one of their trucks, noting that they were not only plumbers, but remodelers as well.
Awesome, competent and quick!
by Brooklyn Park , 11/11/2011
I had Terry Overacker Plumbing to my house for a few things. I had a bathroom sink clog, basement drain clog; water softener wasnât working and decided it was time to call the professionals. Terry Overacker Plumbing did an awesome job! They were on time & clean! I trusted their service and their expertise! They are definitely worth the money and I will definitely be calling them again! They are my #1 plumber!
Seems like they want the trip fee only
by TLD87 , 06/17/2015
They wouldn't give an estimate on the phone and the service fee is minimal, but their rate for our job was 3x what we ended up paying. I was in shock and said no thank you.
cold water for 6 days
by unhapye , 11/25/2011
We were very impressed with the initial contact at the show room. Delivery was set up for between 8 and 10 on 10/26.No one was here by 10:30 am called and they were on their way to the warehouse to pick it up, but when they arrived there it was not on the dock etc, etc. They ended upcoming near 12 noon, only to find out that neither heater they had would work, we ordered another one and it was to be in in 3 weeks. We waited for word and finally called 11/17 and it might be in on the 18th or the 21st. They cam out on the 22nd to install (2 men), ran a got the permit, installed the water heater only to find out that they couldn't get a back draft. We ask what needed to be done they said they didn't have a license to do the next step. We ask who does, they gave a name and phone # and wrote what was wrong. They did try to call the contractor but hung up saying that they close at 4:30. Wanted the check for payment even though it wasn't working and left. It will be 6 days before