Terminix

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On June 2nd, 2016, Terminix representative Andrew East did a walk through of our property and gave us a quote for termite fumigation. We signed a contract and paid in full on June 13th. The check was promptly deposited in a Terminix bank account. He told us the tenting would start on the 20th. We rented a home for us and our dogs, boarded our cats and birds, trimmed the Banyan tree out front and cut the landscape around our house to accommodate the tent. Mr. East never again answered our calls. Another representative , Mr. Mosier came by on June 27th, checked our prep work and gave us July 8th though the 11th for the fumigation to take place. Then on the 29th he called, stating that Mr. East did not work for them anymore and that he wanted more money than previously agreed in the contract. When we questioned him, he said he just had canceled our agreement and that we were going to get our money back when corporate decided to refund us. We made several phone calls to corporate, the second call was over an hour long. They said the branch manager was going to call us to track our refund and apologize for all the inconvenience, it never happened. We finally received our money back on July 19th, after we had decided to contact an attorney. This company really kept us on edge for a month, didn't honor a signed contract and completely ignored all the anguish they put us through. We lost the initial deposit we had put down to hold the rental home and had to paid twice for the special landscaping, but that was nothing compared to the uncertainty and stress that we had to endure for so long, particularly while recovering myself from abdominal surgery.I do not recommend this Terminix branch to anyone.We signed and paid a contract for termite fumigation on 06/13/2016 to Andrew East, to start 06/20/2016. We rented a home, boarded our pets, trimmed the trees and prep for the tenting. The didn't show up. Another representative , Mr. Mosier came by on 06/27/2016, and gave us July 8th- the 11th. He canceled our contract on June 29th when we didn't want to pay more than than previously agreed and said that corporate would issue a refund. Corporate said the branch manager was going for the, he didn't. We finally received a check July 19th, after we contacted an attorney. This company really kept us on edge for a month, didn't honor a signed contract and completely ignored all the anguish they put us through. We lost the initial deposit we had put down to hold the rental home and had to paid twice for the special landscaping, but that was nothing compared to the uncertainty and stress that we had to endure for so long, particularly while recovering myself from abdominal surgery.

Service technician is courteous and professional; arrives when expected, works quickly, and leaves quietly when done.

Technician arrived on time. We've had the same person for a number of years now, so he knows our property.

My technician arrived on time. His appearance looked clean and professional. Cover all the aspects of the visit thoroughly and with exemplary efficiency.

Excellent service and results. Service techs knowledgable, spend time explaining with customer service, they always remove my pest problem

Outstanding technician service, respectful of customer's property and pets, thorough, courteous & repectful.

Our serviceman is very professional, arrives on time, strives to fulfill all of our needs and is friendly.

A small note the recent service technician sent to my home to spray the the outside of the house arrived early was clean did his job with a very professional manner left the evaluation on my mail box and left he did the complete job with not time wasted. P.S. that's what I call professional.

Your technician was on time did his job, he was clean. I have no complaints! Thank you for your service!

June 10, 2015 - Terminix Camden SC was contracted to provide services to my Wateree house. We were having work done on our other home in Rock Hill, SC so we moved to our lake house while repairs were done. I received a bill from Terminix for the 5th month in the sum of $84.00. I contacted the office twice and the second time the manager contacted me. I told him of the situation and felt that his employee was turning in invoicing where the work had not been completed. He told me that he has address that and was taken the charge off. We reschedule for them to come back out and preform the service. June 9, 2015. Upon coming home that afternoon no services had been completed more so the Terminix employee hadn't even come. I contacted the manager in the Camden office and he informed me that his employee couldn't find my house. Their are 4 homes on my street and Terminix has been servicing my home for a couple of years. I closed my account - customer beware.

Their tech came to do an inspection within 2 hours of my first call and completed a detailed inspection of the whole house, laid mouse bait and explained the entire process to me. I was very happy with the thorough attention and detailed explanation. He was really great and reliable. I would not hesitate to recommend this company.

I was very satisfied with the services that this pest control company offered. The tech was very attentive to my request and concerns. Answered all my questions and assured me to respond to return for additional needs regarding the project. Thanks!