by STACEY , 11/12/2012
I CALLED THIS TOW COMPANY TO VERIFY IF A VEHICLE IS BEING STORED ON THEIR LOT AND IT WAS TOWED. THE GENTLEMAN I SPOKE WITH WAS VERY RUDE AND NOT HELPFUL. HE TOLD MY GAL IN THE OFFICE THAT HE COULD NOT HELP UNLESS HE KNEW THE DAY IT GOT TOLD AND THEN CALL BACK, WE FOUND OUT THE DAY AND CALLED BACK ON TO BE TOLD TO CALL BACK TOMORROW BECAUSE HE WAS BUSY. I HAVE NEVER ENCOUNTERED SOMEONE SO RUDE. DO NOT USE THESE PEOPLE IF YOU EVER NEED A TOW.....
speedway to the rescue
by speedway services are GREAT , 08/01/2011
I WAS IN TERRIBLE NEED OF A TOW COMPANY AND REMEMBERED SPEEDWAY TOWING, THEY TOWED MY VEHICLE TO BILLS RADIATOR FOR ME. I DIDN'T EVEN HAVE TO WAIT FOR BILLS TO OPEN THE NEXT DAY. THEY DELIVERY THE MY SUV FOR ME THE NEXT DAY. WHEN BILLS OPEN. I WAS SO GREATFUL. THEY DIDN'T EVEN ASK HOW I WOULD PAY, THEY ASKED IF I WAS OK AND NEEDED ANY EMERGENCY HELP. WHICH WAS NOT NEEDED THANK GOODNESS. I WOULD RECOMMENDED THEM TO ANYONE IN NEED OF HELP.
Speedway towing very unprofessional
by Concerned Gallupian , 06/25/2010
We are extremely disappointed and saddened that this company is representing U-Haul. Can't they find any company in this area that has some professionalism and halfway decent customer service? We contacted this "business" on June 25th, 2010, and from the very beginning were treated rudely and with total disrespect. A "worker" who called himself as "Tom", immediately refused to assist us over the phone, stated he had customers waiting in line and if I needed assistance, I needed to jump in the vehicle, drive to Gallup and come stand in line. This "worker" used profanity, was immature and very sarcastic. He then hung up on us after we asked for a manager or owner! We attempted to call back, no answer, then the 2nd call, we were transferred to the fax machine, then finally on the 3rd call, he answers the phone by calling me some strange name he found on his caller ID. He was very hostile and rude on this call and finally answered our very simple question but only after arguing with us fo