Shocked at how I was treated
by Mike , 01/31/2012
I had been with this company for a couple of years and just can't believe how some of their people treat their customers. I spoke with a supposed Mgr named Jim, and he is the rudest person ever. He sounds like your typical aging, baby boomer moron. Don't get late on your bill 1 time, or this fool will be calling and harrasing you. I don't think I'll use them again because of how he treats people.
by cole , 02/14/2012
i recently was shopping to rent a storage container while doing a home remodel. After several calls I contacted SW Mobile Storage as was pleasantly surprised to get such fast friendly service, I dealt with Cliff and the next day had a nice clean container brough to my home. I will recommend this company to friends and family. Great Service
by inaz , 05/03/2012
These people really know what they are doing. Delivered on time, picked up on time. I would recommend them to everyone.
by JACK , 05/13/2013
I've been doing business with this company for years, and they always take good care of me. From Molly in Sales, to Derek in Billing, they always take care of my needs.
by Nicole , 05/17/2013
i called there today thinking i owed money after i returned my box. i spoke with a gentleman named derreck who informesd me that i had overpaid and he would refund my difference. its nice to know that there are still honest companies and people out there. i would use them again!
by semper fi , 02/12/2011
This company is the best...finally someone who does what they promise. I ordered a storage unit and it was delivered when they said, at a great price. I would recommend to anyone.
by wd , 01/06/2012
I rented a container from southwest for more than 2 years and would never do business with southwest again. From unauthorized charges they refuse to remove from my account to being 5 days late to pickup the container, I really hate these people.
Hit or miss
by John Public , 02/07/2013
I got a storage container from this company last year and recently returned it. Their service is a hit or miss. It was delivered on time, but not picked up on time. Their customer service is a hit or miss also. I have spoken to a few very nice & polite people there, (Carol and Derrick, to name a few), and a few others who weren't so nice, (Jim and Dan i believe). Overall, I would use them again if I needed to and just pay online.
EXCELLENT SERVICE & RATES
by Kelly Kasallis , 05/08/2013
I absolutely love working with this company. A gentleman named Cliff is my point of contact and he is more than helpful. I work in the emergency restoration business & often things come with quite short notice & rush. Cliff has ALWAYS helped us out and been there to assist us. I know I can count on this company and that is very reassuring when things can be so hectic. I STRONGLY RECOMMEND THIS COMPANY. Great rates also!
Find someone else in Cali
by Trisha , 11/01/2013
I would NEVER work with this company again. HORRIBLE customer service. Lack of any organization, and shady billing practices. I asked to speak to my salesperson who lied to me, but of course, that person no longer worked there.