Extremely disappointed -
I was hoping to be not just a face in the crowd here, but I was treated better at Abq Healthcare than this place. Multiple calls trying to find out the results of tests were ignored. I thought this place was different, but it's not. Extremely disappointed that I wasted my time with them.
Disgusted with this office!!! by
I have seen four RNPs in this office in two years. I've often been frustrated with the lack of ease I have experienced when trying to accomplish simple tasks such as getting prescriptions refilled. I've had to call as many as seven times, in order to receive a call back. I've also had to make multiple trips to the office and pharmacy, then back again, because the prescription was written incorrectly, despite the fact that I pointed the error out when the prescription was written. Additionally, the dosage and quantity on scripts randomly varied from time to time, without me expecting it. That's pretty scary stuff, if you ask me.
Horrible front office staff by
Very difficult to get med refills/reauthorizations. Takes at least 3 days and that is when they have their act together. Otherwise you have to keep nagging and asking the pharmacy to call again.
Great care by
I started here with Sharon Gately and I have continued Everyone is great. Brittney is very caring and awesomeAndre Marchenko is a great provide and very knowledgable wouldn't change a thing.
When you are disgusted with the medical, pill pushing community by
Howard Du Bin -
I found this practice a wonderful experience..The staff are professional, caring and very attentive. Dr Kaufman is very adept in medicine and very well experienced in the holistic side of medicine too..The last alternative would be medication which would be compounded by a pharmacist not manufactured by a drug company...He is very experienced in vitamins and amino-acids and other supplements..The care is extraordinary..I thank them for their wonderful practice...
DO NOT GO HERE! by
I would not recommend this place to anyone. The health care is so awful on multiple levels. The only reason I ever put up with this place was for Sharon Gately who is no longer there. The receptionists are rude and are always talking badly about patients with a full waiting room. They always hang up the phone before I have been given all the info I need. I sent for a medical release and they never did it. I called to ask if they could do it because I had an appointment elsewhere. The receptionist said she would do it right away when she got off the phone; when I arrived to my new doctor the med records still had not been sent!The new nurse practitioner is awful! She made me feel so uncomfortable, was unwilling to listen to my needs and sent me out the door feeling nervous and awful. I had a medical condition in which she did not discuss any of my options with me, for my pap she came in after I waited 20 mins in a gown and did not introduce herself or discuss the pap with me.
bio identical hormone replacement by
beautiful lady -
I've been under the care of Dr. Kaufman for over 8 years. Love the group.
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