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No help with failed Serta mattress
by Backache Bill , 02/20/2012
Five years ago I bought a mattress and box spring set from SLS as recommended by salesperson. Paid $2550.00 for set. It was a Serta memory foam, king size mattress and came with a10 year warranty. After just 5 years of use the mattress has lost it's support and has the appearance of a double hammock. Warranty test, a sham, performed by SLS And wasn't mentioned when sold or in paperwork I received. Staff was polite but offered no help in getting relief for selling a very poor product.
by Dan L , 01/12/2012
I have dealt with this store on numerous occasions for all types of home furnishings. Their prices, service and selection has always been excellent. There are several good furniture stores in the area and this is one of thme
Homework before purchase
by Fran McCormack , 04/06/2011
Purchased a new bedroom set along with mattress and box spring. When everthing was in place we discovered the mattress sat way too high on the box spring.Southern Lifestyles refused to exchange the box spring for a smaller one.Buyer Beware