PHOTOS AND VIDEOS (3)
by Ms. Glasses , 07/29/2013
I have been going to Southdale Optical for over 20 years and have always been completely satisfied with every aspect of my experiences with them. The staff has been unfailingly prompt, friendly, courteous, helpful, professional, and knowledgeable. Whether I stop in for an adjustment / repair or to select new frames, I always walk out completely satisfied and smiling. I have a very complicated prescription and I know I can trust the staff at Southdale Optical to fill the prescription perfectly and to help me understand and include appropriate features as well. I also count on them to help me select the best frames for me, my taste, and my prescription. I wouldn't consider going anywhere else!
Not Coming Back
by Mom199395 , 01/12/2013
I am 46 years old and have been going to Southdale Optical since I was a young child. I have had it with praying too much, the grumpy old men who adjust the glasses, and the lack of frame selection (for a heavy prescription) that is young looking. I have also had it with the condescending attitudes of most of the people working there. A couple of years ago, I talked my husband into going to Southdale Optical. I wish I hadn't. His order was completely messed up and it was very difficult to get the whole thing resolved. He was upset for a couple of days over the whole thing because the staff was not willing to admit a mistake had been made. I only see old people getting help in the store. Maybe there is a reason why. I guess it took me long enough to figure it out!
by Happy customore , 09/01/2012
Nice selection of eyewear, innovative products, helpful staff.
by N.M. St. Louis Park , 07/12/2012
Excellent Service...they have matched any competitors price I brought in. Friendly, professional and prompt delivery!
by Sad Customer , 06/05/2012
Expensive, overpriced for service you receive. Horrible staff that is rude and treats customers with NO respect. I would NEVER EVER go there again!
by Pat , 01/20/2011
Prices are exorbitant.
manager and staff
by client , 09/08/2009
the customer service is poor, disrespectful, do not recommend to the public. They can use social skills, idiots, jerks.