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They lost my two boxes! It has been 3 months now and I can't get any answer from anyone as to when they expect to locate them. It makes me ill everytime I see their name which I have personally changed to STUPID BOX.
They are the worst company and they have no idea how to treat customers.
Watch out for all the extra fees and be ready to wait all day for them to arrive. I had movers ready at 11am and Smart Box showed up at 5pm. Would have been nice to get a phone call rather a bunch of weak excuses from the driver.
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