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Very disappointing customer service!
by Lis , 02/14/2013
I wanted to treat my daughter for a nice Valentine's Day dinner at Silver Pond. Heard good things about it and had never been there. We did not have a reservation. We walked in and stood at the front for a good 10 minutes before someone even came to acknowledge us. After being asked twice how many in the party and if we had reservations we were seated at last. We sat there for a good five more minutes and with no one bringing water we decided to leave. Maybe they were on an off night, but we were very disappointed. Very disappointed in the service - we didn't stick around how the food is.
by kenwilly , 06/24/2011
Best Chinese, service and atmosphere in town.