Shouse Appliance Inc

http://www.shouseappliance.com

(719) 596-3000

3965 N Academy Blvd
Colorado Springs, CO 80917

Saturday 10:00am - 5:00pm (show)

Monday 9:00am - 6:00pm

Tuesday 9:00am - 6:00pm

Wednesday 9:00am - 6:00pm

Thursday 9:00am - 6:00pm

Friday 9:00am - 6:00pm

Saturday 10:00am - 5:00pm

Sunday closed (hide)

38.889139 -104.756552
http://www.dexknows.com/business_profiles/shouse_appliance_inc-b492901

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Put a shouse in your house.

Hours:
MON 9:00am - 6:00pm TUE 9:00am - 6:00pm WED 9:00am - 6:00pm THURS 9:00am - 6:00pm FRI 9:00am - 6:00pm SAT 10:00am - 5:00pm SUN closed
Description: Shouse Appliance is a new appliance dealer in Colorado Springs, CO.

Shouse appliance is Colorado Springs' oldest family owned and operated appliance dealer. We take pride in our history and outstanding customer service.

We know that choosing appliances for your "dream" kitchen is a selection process and Shouse Appliance has been helping clients through that process since 1956. If you think selecting appliances for your kitchen should include being able to see, touch and feel the appliances, then you will enjoy visiting our showroom with nearly 300 appliances on display. Also, you will be discussing your appliance selection with Colorado Springs' most knowledgeable experts.

At Shouse Appliance, our experts will assist you in selecting the appliances of your dreams. Whether you prefer the stainless look or custom panels for your refrigerator and dishwasher, we can help integrate exclusive appliances into your kitchen design.

Our appliances include:
• Cooktops
• Ranges
• Ovens
• Refrigerators
• Freezers
• Wine coolers
• Washers and Dryers
• Garbage Disposals

Appliances you select should combine timeless design with state-of-the-art technology for lasting beauty and superior performance. At Shouse Appliance, you'll enjoy choosing appliances with which you can achieve a synthesis of technology design.

We carry the following appliance brands: Asko, Best by Broan, Bosch, Broan, Dacor, Electrolux, GE, Imperial, Jenn-Air, KitchenAid, Marvel, Maytag, Scotsman, Sharp, Sub-Zero, Thermador, U-Line, Viking & Wolf

Put a Shouse in Your House

Call us today or stop in with your questions.

Category: Residential Stoves|Kitchen Ideas|Appliance Dealers

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NO CUSTOMER SERVICE

by kimco , 04/11/2013

I have always tried to shop local, family owned businesses.I was looking for a new range yesterday, so my first stop was at Shouse. What a mistake. I walked in, and everyone in the store stopped and looked, but not one word said like Hello or I'll be with you shortly, NOTHING!!! So, I walked around looking for a new range, still no acknowledgement!!! So I left and took my money with me. You lost out on a $2,000+ sale. I worked retail for 30+ years and your business and employees have a lot to learn. I will be spreading the word.

Response from Business - 04/12/2013
Thank you for your feedback, kimco. I apologize that you had a less than ideal experience with our salespersons. As the store manager, I will make sure to discuss your feedback at our next staff meeting. I try to impress upon all of my salespersons the importance of every single customer. I wish we could have done a better job in helping you. If you would like to contact me please do, I would like to take care of you as a customer and see what we can do to get a second chance to earn your business.

Great personal service

by B&J , 10/17/2011

We have gone to Shouse Appliance in the past for our dish washer and refrigerator. This time we needed a new washer and dryer. They did not try to sell us the most expensive set, but explained that Speed Queen built the longest lasting set and was the least expensive. We decided on a Maytag set with a few more features, but still not the most expensive. Delivery was offered for the same afternoon, but we needed to wait until 9:30 a.m. the next day due to our schedule. The delivery men removed our old set, installed the new machines and explained some of the features for us to be aware of. We will return when next needed.

Helpful Sales People

by Happy Customer , 08/02/2011

We are very happy with the knowledgable sales people and the friendliness at Shouse. We will recommend others to shop at your store. There was no hurrying to buy, or pressure from your crew.

Poor customer service

by Disappointed customer , 07/30/2011

If you want good customer service to result in customer satisfaction, do not go to Shouse. We had a concern/problem with oven we purchased. We wanted to problem-solve, or return it and even purchase a double oven, and all we got were reasons they would not accept a return, how we were wrong and no indication of "hearing the customer out.". I'd hate to think how their other responses are for other unsatisfied people. Not geared toward Customer Satisfaction at all.

Response from Business - 08/03/2011
Dear Disappointed Customer, Thank You for your feedback. You are right – I could have been more receptive to problem solving during our phone conversation. Please accept my apology. I believe there are three or four ovens that vent at the bottom of the oven door. The hot air wouldn't be directed at chest or head level. I'd be glad to discuss the details of an exchange. Respectfully.

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