"We killed your cat, but you owe us money" by
My cat was very sick so I took him in to Shelley Vet Clinic. They were passively interested in helping me, but took him back before I could even sign the paperwork. I was not informed about costs or concerns or anything of the sort. An hour later, I received a call that my cat died during surgery. A week later, I got a bill for $400+. I was NOT thrilled with the fact that I was never informed of how much this procedure would cost, let alone that they billed me full price even after they killed my cat. Unbelievable!
OUR DOG RECEIVED GREAT CARE AND COMPASSION by
WOOF WOOF -
Our little precious had surgery to re move bladder stones. Dr. Alderson and the gals in the front office were wonderful with our dog. The Dr. called to follow up to see how she was following surgery and everyone was so helpful. I would highly recommend this hospital and veterinarian clinic.
I am very unhappy with the Shelly Vet. I brought my dog in and she was in distress and very sick. They didn't seem to care and acted like it was inconvenient for them. Dr. Alderson is great but the staff needs to act like they care. They put her in a cage and said they couldn't see her until a doctor got there. They didnt give her pain medication until we called and told them to. I think they should treat every animal as if was their own. They shouldn't be working there if they can't show concern or compassion.
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