ServiceOne Omaha
9335 J St, Omaha, NE 68127
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10/17/2018
Provided by YP.comAlan D fixed our furnace today. He was professional, knowledgeable and friendly. Great service! Pleased with his work.
10/13/2018
Provided by YP.comCliff G came to diagnose and repair my furnace. He called ahead and quickly was able to discover the problem. Very nice man and very efficient. Would be glad to have him back anytime I need a repairman.
09/17/2018
Provided by YP.comBill G. came to help me with some plumbing today. He was on time, professional, courteous, got the job done fast, and was out of here. I would recommend him to anyone without hesitation.
01/02/2018
Provided by YP.comCliff G called and ahead and showed up on time. He was very professional and offered good information on how to continue to maintain our air conditioner.
06/08/2018
Provided by YP.comWonderful service! We had Alan D , he was prompt,courteous and very professional. He really knows his stuff. We will from now on ask for him personally. Absolutely fantastic !
06/08/2018
Provided by YP.comBill G came to look at a potential leak from my bathroom to the basement. He was knowledgeable and did a great job. Would definitely recommend
11/20/2017
Provided by YP.comWe have used Service One as our primary appliance and home service for more than 30 years. Today, Cliff G. was prompt, professional and polite. Cliff completed the furnace inspection on our furnace (1979 model) and had to deliver the bad news that it had cracked cells on the heat exchanger. He explained that the furnace should not be re-started as a matter of safety for me and my family. Even though it was the end of a normal workday, Cliff arranged for a next-day appointment to obtain an estimate for replacement. What could have been a very stressful situation was handled with care and concern.
11/17/2017
Provided by YP.comTyrell called to let me know he was on the way. I like that he was promptly on time! He was very polite and professional. After doing inspection of my microwave he efficiently explained what the problem was and what needed to be done to fix the problem. He replaced the parts and now I have my microwave in time for the holidays. Very happy with service provided
10/26/2016
Provided by YP.comcompleted furnace/AC and water heater work. very professional and timely. technicians were very knowledgeable and the company was great to work with. Its hard to find a good contractor today that will do what they say they are going to do. ServiceOne went above and beyond! Will recommend to everyone.
08/15/2016
Provided by YP.comService One is a rip off. I have had a contract with Service One since 2002 and my water heater went out 2016 now they will not replace it saying I had a repair contract. I was informed from the Rep that the plan I was enrolled in was a Plan that if they could not fix it they would replace it and now they will not stand up to their word. The supervisor Edith tried to help me but could not but the supervisor Alisha in Customer Service never called me back or checked into the issue. When I called her back she said she was busy all morning with emergencies therefore, I gues having a busted water heater was not an emergency to her. After 14 years of service I cancelled and they acted like it was nothing to them but GOD doesn't like ugly it will come back around again on this HORRIBLE company. I thinks its because of the location???????
06/06/2015
Provided by YP.comGreat job Kevin M! He took care of our appliances and showed us how to maintain them ourselves - great customer service!
06/02/2015
Provided by SuperpagesCliff G Was a very smart man, very polite, and seemed to be very happy. He new what he was doing. He was very prompt
08/29/2011
I have been a long time customer. In the beiginning they were very helpful. There has been a change the last few years. Their first reply is "We dont cover that, It will cost extra." This has been thier response most of the time. I had the highest Teir available.Be careful with them. They do not cover as advertised.Extremely poor customer service
07/23/2011
Service one was just here to clear my slow drains. While running their snake down my kitchen sink, they broke my pipe and water started raining in my basement. I can not use my kitchen sink. The only thing the guy did was wet vac and offer to have a plumber come by and give us an estimate to see how much it would cost US to fix the problem!! When we asked why they wouldnt be responsible for fixing it, they only said that it wasn't their fault as you never know when old pipes will break. (Wasn't broken BEFORE they showed up!!) If you want a company that stands behind their work, look elswhere.
07/11/2011
I called another company first and they showed up late and wanted an arm and a leg to fix my capacitor(?). I then called Serivce One and the technician came out when they told me he would and he fixed the issue at a reasonable price. I would recommend Service One to anyone.
07/11/2011
I called ServiceOne last Friday and they came out on the same day and fixed my Air Conditioner. The technician (Larry) was very polite and professional.
07/02/2011
We should have been paying attention when their technician told us in 2009, "We'll only ever fix your A/C or furnace. We will never replace them." We figured although that wasn't our understanding of the contract OK, as long as they fix them. What he meant was when big ticket items are no longer fixable they will claim that the unit wasn't maintained so they don't have to honor your contract. We've had a contract for 7 years and have had several items fixed, a stove & a water heater replaced but now that our A/C unit (circa 1965) is finally unfixable they have skipped out on the warrenty. Very disappointing. We will not recommend Service One to anyone.
01/31/2011
Don't waste your time. They wanted my money before the initial inspection was even done. Then, they scheduled my assessment on Saturday morning at 8:00. They pulled a no call, no show. When I called Monday morning, there was no apology or even attempt to retain my business. Never even got a chance to see how their service works, but this was a pretty good indication. That and all of the horror stories I heard about people getting crappy replacements and waiting forever for service.
01/21/2011
ServiceOne did a great job fixing our furnace on a very cold, snowy day!
09/20/2007
These guys are great to work with! They were able to get our air conditioning unit back working in no time flat!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Air Conditioning Repair & Installation, Heating Repair & Installation, H.V.A.C. Services, Residential Heating & Cooling, Preventative Maintenance, Equ
- Brands
- American Standard
- Payment method
- amex, cash, discover, financing available, mastercard, visa, all major credit cards, check, debit
- Neighborhoods
- South Central Omaha, Paddock Road
- Accreditation
Customer Care Dealer
- Associations
- Customer Care™ Dealer; N.A.T.E.
- Other Link
- Categories
- Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Furnace Repair & Cleaning, Heating Contractors & Specialties