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PHOTOS AND VIDEOS (8)
DONT DO IT!! they take the money from you
by Stephen Bard , 06/25/2014
Showed up on Saturday, they removed baseboard, one foot of drywall from floor up, then sprayed and left 10 fans.. never showed up on Sunday, got a call they are busy, so myself and a friend moved the fans to get entire basement dry.. they show up Monday and move fans and come Tuesday and take the fans.. a week later you can smell the mold and mildew.. but here is the kicker!!! READY!!! $2,900.00 was the bill.. never did they tell us how much a fan was.. the humidifier alone was $300.00!!!! Mold was still present.. I called and was told they would come by for an EXTRA CHARGE!!!! WHAT? stay away.. you get what you deserve with them.. they don't care..
ServiceMaster of Chambersburg Botched The Gee Family Home Repair
by Cynthia Gee , 01/17/2014
On December 28, 2012, my husband and I bought the home that was to be the fulfillment of our lifelong dream. On June 1, 2013, that home flooded from the top down, as a result of a ruptured toilet supply pipe. We called our insurance company and they told us to call ServiceMaster Professional Cleaning of Chambersburg to do the dry-out. We did, and, not knowing any better, we also hired them to do the renovation/ repair work (to the tune of our $24000 insurance settlement!), based on the prompt and professional response of their dry-out team, and on the fact that they said they could begin working on the house right away, and would probably be done by September. Since it was mid-summer and all the other contractors in our area were pretty well booked up, that sounded pretty good, and so we went ahead and hired them to do the job. Five months later, we fired them. Our home was still not finished - nearly every phase of the repair had been bungled: the recently installed drywall needed to be cut open to repair wiring damaged by ServiceMaster "professionals" while reinstalling the electrical receptacles, and to insert a beam in the kitchen that the drywallers "forgot" needed to be installed;our curtains and cabinets, which were undamaged by the water, were badly damaged by ServiceMaster personnel, and our kitchen was still a tent in the backyard and a BBQ grill. Servicemaster used up over $16000 of our $24000 insurance settlement and we have to come up with money to pay a different contractor to repair the things that ServiceMaster Professional Cleaning messed up, such as levelling out the drywall around the windows and doors so that the woodwork can be installed; $390 to an electrician to reinstall the outlets that ServiceMaster's team of "professionals" loused up by cutting the openings in the drywall too large, and still more to patch the holes in the drywall left from ServiceMaster Professional Cleaning's botched job; $172 to the furnace repairman to replace an electrical connection between the furnace and the thermostat, shorted out when ServiceMaster's demolition team tore the thermostat out of the wall along with the panelling it sat on, without turning off the power supply to the thermostat; money to a carpenter to actually install the support beam that ServiceMaster said they had installed, but didn't, curtains to replace the ones that ServiceMaster ruined by leaving lying on the floor and by wiping their hands on them.... the list goes on and on. Perhaps the biggest insult of all is the fact that we actually paid $637 of our insurance settlement money for a portajohn for the ServiceMaster employees, who used it for all of five weeks, even though it sat here ON OUR DIME for six months, and all the while, we thought that SERVICEMASTER was paying for it!!!