Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

MB
Mary B.

01/13/2023

Provided by YP.com

If I could give negative stars I would. This bank should be called “Bank of the hidden fees and false charges”, I bought a car at a dealership and Selco took the loan. I had insurance on the car before I left the lot. I submitted document upon document for proof of insurance to Selco and they still charged me $617 for “lapsed insurance”. After jumping through ever changing hoops, hours on the phone and in person at the bank I finally got it resolved. They then said I would be charged $200 if I did not sign up for digital banking, so I did that. Then they said I would be charged $200 if I did not sign up for e-statements. After having the loan for only 4 months they had tried to charge me over a thousand dollars in fees and false charges. Today I dipped into my savings and paid it off just to get away from them. All around worst experience EVER! Do your research Selco has horrible reviews all over the internet with similar experiences. I am looking into reporting them to a governing agency. DO NOT BANK WITH THEM you will be met with hours of waiting on the phone for customer service only to get misinformation, rude unprofessional employees in the bank branch, no one will know the answers to your question or if you do get answers, they will change every contact you have with them.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Extra Phones

TollFree: 800-445-4483

Payment method
apple pay, cash, check, debit, amex, discover, invoicing available, master card, visa, android pay, samsung pay
Neighborhood
Morningside
Categories
Credit Reporting Agencies, Credit Unions
Suggest an Edit