Just moved to town and thought rustys looked like a trustworthy place it being so busy. I spent $1800 to have clutch, timing chain, water pump and rear brakes done. I tried to pick up my vehicle 3 times each time they let it go in a dangerous condition. First time my brakes have out as I left the lot almost sliding into traffic. 2nd time my emergency brake was not working. 3rd time my brakes were still not safe along with several other problems. I had asked the car be inspected too to bottom since I was spending this amount but I felt they just wanted the money and to get the car it as quick as possible. Each time I left the car there I was givin disrespect and attitude by the front desk employee. The last time I had the owner drive the car with me in it to test what my brakes. Along this trip I was called a pathetic loser an idiot and that I should move back where I came from. My response was F you buddy just take me back to the shop. He then drove 60+ mph the whole way back and someone pulled right out in front of us. Instead of braking because the brakes were horrible he swerved off the side of the road and maintained speed. When I got into the driver seat to leave he approached my door and threatened to assault me for mouthing off. I would not recommend do them to anyone ever for anything.
I've found my shop. by
As a newly single woman, I had to learn by experience who to trust with my vehicles. I've found it at Rusty's. They're good at what they do and I feel like I've been treated fairly and honestly. Their prices are reasonable too.
Honest people and very friendly! by
Mustang Alley -
I have been going to Rusty's for almost 9 years now and they've always been very fair and friendly and honest to me. I will always be a return customer. Excellent workmanship, also! A++++ rating from me!
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