Would recommend to anyone who wants the personal service a family owned and operated business can offer you. Bruce the owner was great to deal with, I will use them again and recommend the same to anyone wanting one on one service.
I had a great experience with this compnay. Bruce was great to work with. It is a smaller family owened business and the service I got was so much then just being a number at a big chain store. They have a great selection and are willing to spend the time with you. Would Recomend them to anyone.
Maybe was good once upon a time...? by
My mother & father in law recommended this company when we needed help removing tile from our home. It was a small amount, but I was up-front about that, and they didn't say that it was a problem. I was told they would call the next day to come look at the job. No call. I called again, was told "tomorrow". Again, no call, and the same the next day. I called again, & they scheduled an appointment for the following afternoon. No call and NO SHOW. They called the next morning & said they would be there in the afternoon, then called back at 5pm to say they couldn't make it and would call back in 48 hours. FOUR DAYS LATER I called again, & was told that they would check with someone & call me *right* back---FIVE HOURS LATER, I HAVE NOT BEEN CALLED. I understand if something unexpected comes up, or if you are genuinely busy, or if the job is just too small for your company to bother with-- BUT BE HONEST FROM THE START, AND FOR GOD'S SAKE CALL WHEN YOU SAY WILL AND/OR IF YOU CAN'T MAKE IT!!!! ***TERRIBLE CUSTOMER SERVICE!!!*** I would give ZERO stars if I could!
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