Cranberry Chrysler Dodge Jeep Ram

Write a Review724-452-4040

OPEN NOW - Closes at 8:00pm

Do not go there! Their service department is a nightmare!!!! Long waits....ridiculous prices and rude customer service!!! The salesman who sold me my Jeep was very nice but since then it has been nothing but a disater. They sold me a service warranty and in order to keep my 100,000 mile warranty I have to get all my work done here. Fine. No big deal. Well they have told me they have completed things that were never done and admitted to it after I confronted them. Over charged me and told me I was overcharged because in the past they have "cut me break" wtf?! Terrible customer service. Just another typical car dealership. They rank just below the scum on my shoe. Would never recommend or go back.

They should be getting zero stars. I brought my car in for an oil change and tire rotation, while the mechanics where taking off my tire they broke the lug nuts. I was told this was my fault and I had to pay for the part and for the labor to fix. The Service dept is a bunch of thieves I will never be bringing my car back for anything, nor will I ever purchase a car from them.

DO NOT put your TRUST in these people!!! I bought a new car, paid cash, and after a month I had to trade down on the car. Went through them GIVING THEM MY COMPLETE TRUST as I was busy making other arrangements, to set my up with a good used car. They told me they would completely go over the used car to ensure EVERYTHING was up to snuff before I took delivery. I have since had to put over $1,200.00 OUT OF MY OWN POCKET due to the FACT THEY DID NOT DO WHAT THEY SAID THEY WOULD!!! Now that I have relocated, they will not reimburse me for the repairs THEY SHOULD HAVE HAD DONE BEFORE I GOT THE CAR. Also I had to wait for FOUR MONTHS to get my title and registration due to THEM DRAGGING THEIR FEET!!! BEWARE!!!, and DO NOT EVEN ATTEMPT to speak with Ron Lewis, the Owner of "Ron Lewis Automotive Group" who owns this dealership. You will be sent in circles without ever hearing from HIM!