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Description: Rocky Mountain Power has a comprehensive Customer Guarantee Program that includes seven guarantees that relate to issues customers have said are most important to them, and they are backed by a promise to pay.
The guarantees apply to:
• Restoring power after outages
• Switching on power
• Estimates for new power supply
• Billing questions
• Meter problems
• Planned interruptions
(Some guarantees require a claim to be filed, and there are certain circumstances in which the guarantees do not apply.)
The company’s customer service center allows customers to contact specially trained representatives 24 hours a day, seven days a week. Rocky Mountain Power also has a direct line for customers to call when the power goes out.
Residential, commercial, and industrial power, irrigation, Home Energy Analysis, Cool Keeper Program, Low Income Weatherization, 24hr service, Blue Sky energy renewal program.
Category: Utility Services
Service Area: Serving: Idaho Falls ID (Metro), Blackfoot ID (Metro), Soda Springs ID (Metro), Pocatello ID (Metro), Malad ID (Metro)
Electric Power Companies
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