Dr. Facer by
I have been going to Dr. Facer for some time now at Rocky Mountain Endodontic and he is far the best out there in his field. He is very thorough when it comes to exams as well as procedures. The staff is awesome and very nice. I would highly recommend Dr. Facer and Rocky Mountain Endodontic to anyone.
STAY AWAY FROM DR. FACER and THIS PLACE!! by
I was referred to Dr. Steven R. Facer at Rocky Mountain Endodontics for consultation because one of my teeth was sensitive to cold. He said the sensitivity requires root canal and my tooth is almost dead and that I should do a root canal NOW to fix the sensitivity problem and to avoid this tooth from dying. And then he got ready for the procedure before I give him the go ahead, putting me in a situation to accept the root canal on that first visit. THEN he performed the root canal on the WRONG tooth. Now, not only he created pain on this tooth, the sensitivity remained. A few days later, I went to an experienced and well-known endodontic since I was still in pain and he was shocked and sad for what Dr. Facer had done to me. The root canal was NOT needed on any of my teeth and sensitivity was coming from the next tooth with old filling! Needless to say, this was my first root canal that shouldnât have been there in the first place! I called their office numerous times and I was not able to get to Dr. Facer directly. Talked to the nurse and without her apologizing for this mistake, she blamed me for accepting this procedure and claimed that Dr. Facer did the operation correctly! Well, did he fix the problem, or did he make it worse? You be the judge. Be Careful!!!!! Do NOT give Dr. Facer permission to operate on you as all he thinks about is money. He is an amateur and inexperienced endodontic with staff that looks at situations blindly. Always get a second opinion. I will be filing complaints with American Dental Association next for his malpractice.
Rocky Mountain Endodontics by
I have been to many edontists and after being treated by Dr.Coates would I ever go anywhere else. I am terrified of dental procedures and the entire staff put me at ease. I have had two root canals performed by him and felt great the next morning. Very little discomfort during the procedure and after.
Excellent service and care by
The office got me on an emergency basis for pain in my jaw and ear. All the staff were friendly and helpful. Dr. Coates knew what the problem was immediately and got it fixed. He's na excellent doctor! I would highly recommend the offices and his services.
Responsive, professional dental care. by
You Gotta Be Nuts -
Dr. Madsen saw me within a few days to for a possible root canal re-treat. Within a few minutes he discovered there were complications. He expalined my options and we decided on the best procedure for me. I appreciated his professionalism and honesty.
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