by Harold Seidman , 08/09/2013
We are in the process of purchasing one of your homes in Denton, Texas. We live in Surprise, Arizona, You could see the problem right there. the sales person we have been dealing with is very uncooperative. She insists that we come there to pick out any upgrades we may choose and spend two to three days there. She has been very pushy about giving her another 15k plus 30% of the up grades and we haven't even finished picking out what we want. We have been in contact with the design center, Kim, who has been very helpful and understanding about the distance problem, we have .Kim has been sending us lists of suppliers to go to here in Az. and lists with choices on the up grades. It seems all that the sales person wants is the money .She also monitors the E mails we sent to Kim and then makes comments to us about we sent. We have a daughter that lives in Texas who will be there on the 17th of August to meet with Linda Drinkwater the sales person to finalize the wish list. Our daughter has a full time job and can only get away at certain times. Kim understand that, but, Linda doesn't. we have copies of Linda's E mail if you would like to see them. Today Linda called to explain what's happening unfortunately we missed her call and could not get back with her. She would call us if she hadn't heard from us--we have not heard from her. My wife and I have purchased number of homes over the course of our lifetime and we have never been treated in such a demeaning and demanding way. Knowing the aggravations we have been going through, we would never have started the deal to begin with.