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Reviews

12/03/2010

The Sales Department Is The Best

I have never wrote a review before but after the experience I had with Ridenow powersports in peoria in arizona was A+. We just bought 2 new atvs from them. Special thanks to BJ the general manager and Carl. They helped us out greatly.

12/03/2010

This Place Knows How To Take Care Of It's Customers

If you want to know how to make a business work in a down market, ask Tony Hibbetts, the Service Manager of the Ride Now, Peoria store. The secret is value. Not just the value of getting what you asked for, for the agreed price, but the intrinsic value of getting the best of an organization. Here's my story: I'm driving my 2006 Stratoliner (with 87,000 miles) up I-17 at 5:30 on Friday, the start of the Memorial Day weekend, when the bike starts feeling strange. I exit on Bell Rd. and realize that I have a flat on the rear. Well, I'm on my way to move a medical trailer, there's a commercial electrician on site waiting for us. The clock is running and so is the tab. I call Tony directly and explain that I'm stranded and asked if there is any way that I can get the bike moved to the shop. With the phone line open, Tony starts calling and paging people around in the store. In less than five minutes he has made arrangements to have Justin Renninger hook up a trailer and get to where I am. I

12/03/2010

THANKS RIDENOW PEORIA!

MY EXPERIENCE BUYING OUR FAMILY'S NEW POLARIS RANGER WAS AAA. THE SALES STAFF WAS KNOWLEGEABLE AND VERY CONCIDERATE TO OUR NEEDS. THE BREAK IN SERVICE WAS COMPLETED IN 1 DAY AND MY RANGER CAME BACK TO ME ALL SHINED UP. THANKS

02/08/2010

Outright liars

Be very careful when dealing with these guys! They will outright lie to you to secure a sale. After they gave me half my original bike's trade-in value, they told me that I could get a refund on the unused portion of my extended warranty. Well when I tried to get the money back from Kawasaki, I was told that the warranty went with the bike. When I contacted Metro, their response was, "Oh the bike already sold, sorry". What a joke! No attempt on their part to reimburse me or to tell the truth. Do yourself a favor and avoid them like the plague!

06/12/2008

0 customer service and salesman less than honest

No prices on the motorcycles. When I asked the salesperson why they didn't put prices on the bikes, he told me "we have such a large volume of motorcycles going out that they didn't have time to put price on them." When you figure that they already hang all sorts if promo material on the bikes, how long could it take to write the price on them? 20 - 30 seconds?And if they don't have 20 - 30 seconds to write the price on the bikes then they SURE don't have enough time to even inspect the bikes much less make sure they are in proper working order.

10/16/2007

Good selection, but the help needs help

While this company may be close and convenient for shopping in the NW Valley, I would use them only for selection and price shopping. Their staff is not the greatest (esp. when dealing with an 'ignorant' woman), so take your sale elsewhere.

More Business Info

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Extra Phones

TollFree: 844-465-4265

Payment method
amex, discover, invoicing available, master card, visa
Category
Motorcycle Dealers
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