(208) 331-4500

5150 W Overland Rd
Boise, ID 83705

Tuesday 10:00am - 7:00pm (show)

Monday 10:00am - 7:00pm

Tuesday 10:00am - 7:00pm

Wednesday 10:00am - 7:00pm

Thursday 10:00am - 7:00pm

Friday 10:00am - 7:00pm

Saturday 9:00am - 6:00pm

Sunday closed (hide)

43.58976 -116.245504

We Make It EASY TO Make It Your OWN

MON 10:00am - 7:00pm TUE 10:00am - 7:00pm WED 10:00am - 7:00pm THURS 10:00am - 7:00pm FRI 10:00am - 7:00pm SAT 9:00am - 6:00pm SUN closed
Description: Our stores offer name-brand furniture, electronics, appliances and computers through flexible rental purchase agreements that generally allow the customer to obtain ownership of the merchandise at the conclusion of an agreed upon rental period. We offer same-day delivery, 90 days same as cash and an early purchase option. Should merchandise need repair while it is on rent, we repair it at no additional cost to the customer. We also offer our customers a product substitute to use while theirs is in service. Rent-A-Center provides an easy, affordable way for people to furnish their homes without incurring a continuing obligation and without needing access to credit. Want to get the latest brand-name items for your home, but not sure they’re in your budget? Tired of being stuck under credit card debt for the things you want? Welcome to a new, more flexible way to buy: The RAC Flex Plan at Rent-A-Center! Please visit our website for more information on the RAC Flex Plan.

Category: Home Furnishings|Electronics|Room Ideas|Rental Stores|Computers and Computer Hardware|Home Electronics|Furniture|Appliance Dealers

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Horrible Thugs and the WORST customer service EVER.

by Sara S , 10/10/2013

My service agreement began in October of 2011, renting a Smart TV and have paid $125 a month for 23 months, making our total paid around $2875 for our TV. The real problem began this week. They have called 4 to 5 times a day, though we spoke with an associate, Kyle, and told him we could pay the entire balance (a mere $127) on the 15th of October. We were told by Kyle he would inform his manager. But the calls haven't stopped. And today, October 10th - five days before our agreement is PAID IN FULL and our contract has been completed - I received a call stating that payment will no longer be accepted and they need to come and pick up my TV. I have paid over $2800 for that TV so far, and with $125 left to pay, they threaten to come and take it? To me, that seems extreme. Sure works in their favor, doesn't it? Wait until the last payment or two and decide to garnish the item, after paying for 99.8% of it? Then they get my money, and the item back to turn around and lease it again. Horrid customer service and just shy of being complete thugs.

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