PHOTOS AND VIDEOS (1)
autographed sympathy card
by JS , 06/07/2013
I just got a "sympathy" card 2 weeks after my dog died. A lot late, oh yes. One would think they would apologize for the lateness, and share their feelings if only a few lines, etc. But no. I got a card signed like an "autograph" book, not one person, especially OUR vet the owner put a single word, a single thought down, just names of people. Staff learn by example, obviously they have no leader. Why bother sending autographs out? I know my dog touched all your staff the minute they met him. You were 2 weeks late in sending the card, and it was not heartfelt at all by me. Learn some etiquette, maybe the owner can't teach you but come on........autographs?
by albany mom , 08/20/2009
They have always provided our pets with great care. They are also compassionate and professional. Our dog is a difficult patient and they are even nice to her.
by Red5bass , 09/11/2008
I have had several of my animals go through this clinic and have had all great experiences.