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Very Friendly and Helpful by Juli - 12/07/2009
AAA sent Ray's towing out twice now to jump start my dead batteries and each time, the drivers were fast, friendly, and they gave me a lot of advice about my car. Plus, they came out to my car within 20 minutes of my call to AAA. I'm guessing the reviewer before me misunderstood the "let you die" comment and Ray's probably meant let the car die.

Told me I should die! by Jeff - 09/15/2009
I called to use Ray's Towing battery replacement service. When the technician arrived, he said, "I don't have that battery with me." He jumped me and said, "Let's go to Company X, I'll follow you." When we arrived, he just kept on driving. I waited 10-15 minutes, then called to ask where he was. The guy on the phone said he was too busy to talk to me, but eventually did. When I explained what happened, he said, "So you expected him to go in, buy you a battery and replace it?" I said that that was exactly what I expected since I was using a battery replacement service. He that said, "Well he did more than he had to by following you. Maybe next time he should just let you die." Yup, he said that I should have been left to die. Very professional. Do not use this service.