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Best plumber in Vegas / Henderson.
by Glen Welt , 06/05/2015
Good & bad reviews about plumbers saturate the internet because each of us has our own expectations and I suspect some reviews are fake or paid reviews. My name is Glenn Welt. In 19 years as a Vegas/Henderson resident, homeowner, business owner, consumer advocate, photojournalist and perfectionist, IÃÂ¢ÃÂÃÂve experienced good and bad contractors. Thousands of Nevada homes were built using Kitec fittings to connect water lines. I ignored years of notices about the defective fittings, the lawsuit, the settlement and ability to get free replacement fittings because I believed my home did not have Kitec. May 2015, a neighbor mentioned that his home was re-plumbed 2 years ago by Rakeman Plumbing and that I could get a free inspection of my home, so I phoned Rakeman. Rocky Gerber knew exactly where to look for the Kitec fittings because his company has re-plumbed many homes in my neighborhood. He made 3 holes in my walls and showed me the Kitec fittings. BOTTOM LINE: Rakeman Plumbing did such a great job, you canÃÂ¢ÃÂÃÂt even tell they were here, despite having made 14 large holes to replace pipes and fittings in 3 rooms of my home. They carefully covered all my furnishings and flooring so nothing was damaged. There were 2 minor ÃÂ¢ÃÂÃÂhiccupsÃÂ¢ÃÂÃÂ along the way but Rakeman rectified them within 1 hour, which impressed me even more because some plumbers are slow to respond after a job is completed. Rocky Gerber, Kristina Williams, Robert Murph, SergioÃÂ¢ÃÂÃÂs team and the painters put a big smile on my face. Kitec fittings might have failed and flooded my home at any time. The Rakeman team removed all that anxiety. When they repainted my walls I was amazed to see a 100% perfect color match and they left me with extra paint as a free bonus. It doesnÃÂ¢ÃÂÃÂt get any better than this.
"Top of The Line Service"
by Betty Faye , 10/13/2009
My name is Betty and I am a 51 year old school teacher. I moved here about 2 years ago from the Southern California area. A few months back when I got home from work I pull into my driveway and lo-in-behold... I see water running down my drive and flowing down the street. I opened my garage and saw that water was pouring from around the water heater. I must admit I really started to panic. I mean with all of the horror stories that I have heard from many of my neighbors and their experiences that they have had with plumbing outfits in this town and thought to myself "Oh Mercy Mercy Me". After the initial shock of the river running down my drive set in I realized that I must call someone and I had better do it fast. Well I had remembered hearing an ad on the radio for Rakeman Plumbing and so that was who I figured I would start with calling first. Well let me say that there would be no second or third calls even made because when I called Rakeman Plumbing they took controll of t
Horrible service & service techs.
by Billy Bob , 02/12/2011
They sent a plumber out who had the worst attitude I have seen to date in my 15 years of dealing with contractors. The guy was almost frantic about not doing the job right so that he could leave. The job consisted of replacing the wax seal to a toilet, this was his diagnosis, but he claimed he couldn't justify changing it even though it had been breached, and was failing. I do not have a plumbers license, but when I am told that a part is failing, and I am seeing water pour out of the bottom of the toilet bowl at the base of the toilet onto the floor, I would think that it means the wax seal needs to be replaced. His response to my stating that fact was to storm away, and return with the bill for his incomplete work order. I will never use Rakeman Plumbing again, and I will share this with everyone that asks me for a Plumbing co recommendation in the future.
Rakeman is great!
by safey , 09/16/2011
Rakeman was on time, and Kris is very knowledgeable and professional. We had another plumber come out a few weeks ago and they couldn't detect where the leak was coming from. Kris figured it out in short order. Prices are decent also, as the work is done right and on time. I would try them first for your Las Vegas plumbing needs!
Prompt, professional service
by Bill D , 08/15/2012
Mike was on time, did a professional job and left my home as clean as when he arrived. he explained the reason for my stoppage and performed a very thorough scouring of my drain lines. when he finished runnng his equipment he tesed all drains to insure they were completely clear.A very satisfied customer.
by Don , 10/26/2012
I called Rakeman at 2:00 PM to ask about a plumber coming out to my 89 yr old Mother's house to address all 3 bathrooms being stopped up and unusable. I spoke with Leslie and she was excellent on the phone and said she would do her best to get someone out as soon as possible. One hour later they called and said a plumber was on his way. At 3:30 Mic arrived and spent a few minutes surveying the situation. He was very cordial and seemed to know exactly what he was doing. After a few minutes he broke out the power rooter machine and went to work. Within a few minutes he had everything working and explained to me the probable cause of the problem. (tree roots) Total bill after senior discount= $110.00 Wow ! So different than our visit from Mr Rooter a year ago when they played around for a whole day with their camera and water jet and then handed us a bill for $1000.00 :o( Suggestion: Call a real plumber when you need one !!Thanks Rakeman,Don Brown,Henderson
by Jessica D , 02/28/2015
This company is the WORST! They have been working on a job at our home that was only supposed to take 4 days for over two weeks. The reason being that they have repeatedly done a crappy job and have had to come back to repair the same things over and over again. They NEVER SHOW UP ON TIME and are typically over an hour late to the scheduled appointment times. Their work is so bad that there are several areas in my house where they have not even bothered to try to match the paint to the original paint job so it just looks spotty and cheap. There's an area where they didn't even paint at all and left the drywall completely exposed. I will NEVER contract this company to do additional work.Delete review
by Becca , 06/09/2014
Jim came over today and I just wanted to say thank you. He was super efficient, organized, professional and friendly. He reviewed everything with me at the beginning and at the end of the job and kept me posted throughout the day as he proceeded from one task to another. And, as you know, there were many tasks. He uncovered some problems that could have become serious and answered all my questions. It points out how important it is to have a relationship over time with Rakeman and someone on your staff who is familiar with our house. I would be very pleased if Jim would be available to return next year (and in the interim if necessary) to ensure that all plumbing in our house is operating properly and maintained/replaced/repaired as necessary.Thank you so much for staying on top of everything for me and my house. I am very appreciative. Best Regards, Vicki
We strive for satisfaction
by Tom Elliott , 02/14/2011
Dear Mr. Billy Bob,Please call our office at 642-8553 with any concerns that you might have with your service. Our owner, Mr. Hawley, addresses the majority of the concerns that come in and would be very interested in your issue. Our company has been in business since 1957 and we will never claim perfection, but we strive in our customers satisfaction in the work performed and will correct any legitimate issues.Do to the lack of information in your post, I did not find a Billy Bob in our call list over the weekend. I am unable to directly help you with your post.Please call in to let our owner address your issue.Thank you,Tom ElliottManagerPS: Do to fictional post by competitors that try to make us and other legitmate contractors look bad, we welcome addressing all issues directly and not through the web.
Excellent Top notch service
by Jaysen , 03/10/2011
Had a water heater go out at a rental property I have in Aliante. Called several companies and got voice mail, etc. Rakeman answered on the first ring. Had a plumber out to the rental unit within an hour. Great communication with me and my tenant. Fixed the problem quickly for a fair price. Will definitely use again and highly recommended.