Never buy from these guys
by Irate in Iowa , 01/07/2014
I purchased a whole house water system from Rain Soft. Their wasn't a place to install the tanks in my house, so we were going to build a special heated room in our garage. We made the purchase on a home depot credit card. Then before we got the room built and took delivery, we found out that we had to move. So we called them to say that we didn't want it anymore since we didn't have a place to install it. They said too bad. They told us our 3 day return window was up and that they were already paid by the financing company so they would not be refunding our money. So basically, they just sold the equipment that we paid for to somebody else and made double the money. They didn't send any of the free gifts that were promised with the purchase either. This company is not consumer friendly at all. They take your money and run!