Description: At our Professional Fireplace and Chimney Service Inc., specialty store we have been serving our customer base for 40 years. We sell, service and install most all brands of wood and gas heaters.
Wood or gas fireplaces
Chimney sweep service
Chimney installation / repair
We provide safe, comfortable heaters you can enjoy for years of economical and dependable service. We provide a safe, economical alternative to high heating bills.
Located in Morristown, TN, our CSIA Certified chimney professionals serve within an 80 mile radius. John Wharton, our General Manager, is the only Certified Chimney Inspector in East Tennessee. Our sweeps have a combined 55 years of experience and continue to participate fully in continuing education programs.
With many specialized vehicles, and extensive specialty training we can meet any demand for our services. We sweep residential, commercial and Industrial chimneys and vents. With our specialized training we provide repairs for chimneys, flues and smoke chambers damaged by chimney fire and provide up to a 20 years warranty on most products we sell and apply.
We are NFI Certified Wood Stove Installation Specialists; NFI Certified Gas Installation Specialists; NFI Certified Chimney and Venting Specialists. We care about our training credentials so we can competently and properly care for you and your family.
Our Stove specialty store carries many well-known stove Brands including, Vermont Castings, Lopi, Fireplace Extraordinaire, Jotul, Napoleon, Enviro, Empire, Heatilator and many more. We will work with you to make your purchase easy and affordable.
Today is the best day to make a decision to invest in lower heating bills.
Minority/Female Owned: Locally Owned
Languages Spoken: spanish
Certification and Affiliations: Certified, Licensed, Bonded, Insured, Certified Chimney Sweep
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Conduct business with this outfit at your peril
by John, 01/05/2015
Conduct business with this outfit at your peril! My electric fireplace unit was functional at the time it was placed in the hands of Professional Fireplace for routine maintenance of light bulb replacement and a squeak that had developed. When I went to pick it up I insisted that it be turned on and found it non-functional. The changing of light bulbs took a month and seven calls from me to make that happen. I made a total of 17 calls over a period of three months. The last suggestion was that I come and pick the fireplace up. A total non-functional unit for which I have paid over three hundred dollars in parts and service. : I have experienced a total loss of confidence in John and question his ability to have made repairs on this unit without creating more problems. It would seem to me that a helter-skelter approach to repair has been implemented. I question the cascading failure of the unit while in his keep.
To John Owner of Professional Fireplace and Chimney Services
by Andy Roly, 10/15/2012
No problem with the bill.If it wasn'tt for mistakes and paperwork, I wouldn't have anything to do?? It was totally by chance i happened to find the numbers not adding up. Anyways I hope Justin hasn't worried about it. It's no big deal. Besides I was very impressed with him, so don't wish to get him in trouble. He was very courteous and polite, also was very careful to not "dirty" my little house, nor did he waste any time ...lol. I discovered quickly that the best way I could be of "help" to him was simply stay out of the way! Even so Justin was very personable, too. He has my respect as well as appreciation. Thank you both. Sincerely Andy Roly