DOES NOT CARE ABOUT HIS CUSTOMERS
by Jeffrey F , 10/01/2014
I have been going to Sid and Powerhouse for years. We've never had any problems until my last visit. Went in for simple brakes and rotors. Picked up vehicle next day to find condensation dripped down the side of my vehicle from the swamp cooler in his shop. His (guy) who he has working on the vehicles took a shop rag out of his pocket and started wiping (scratching) my clear coat. I told him to stop 5 times and he took the keys and pulled my car to the back. I told him I didn't want him to touch my vehicle and he kept scratching it and insisting he can fix it by wiping it with a shop towel!! (he obviously didn't know any better) as he USED to be in the autobody painting industry. I then knew it would need to be repainted but Sid insisted his professional detailer would bring it back to its original state. His guy came to his shop, tried detailing it and he could not get the condensation out of my paint. So, this professional detailer came to my house 3 times and its still showing. Going to need a new paint job to get this back to its original state. No one has called for a follow up or anything. My car now not only STILL has drips from the condensation but has scratches where his detailer tried several times to get this out. WOULD NOT RECOMMEND THIS SHOP!