Helped me with my water heater by
I am trying to save money and they helped me to get a blanket for my hot water heater. They showed me how it worked and that I would need tape to hold it in place. I am glad that there is still a small family owned business I can shop at that gives friendly help at affordable prices.
can I give 0 stars? by
Used Porters for all my hardware needs rather than box stores. Tried to have them cut a key for a Lexus that I bought. First 2 tries they do not cut deep enough. Go in for a 3rd and they cut through the key completely.... plus they wont stand behind thier failure. I'm out the money. Won't be doing my shopping there anymore!What a joke!
Rental Department. by
East Sider -
I recently had a great experience when I visited Porter Hardware. I needed to see if they rented a power rake. Joel greeted me with a smile and asked a bunch of questions to see which one of the two different rakes they had would fit my needs best. I was kinda afraid at first that I would rent one and be shoved out the door, but after talking to Joel for a few minutes, this fear was put to rest quickly. Not only did he get me set up quickly, but also explained everything I needed to know about the piece of equipment I was renting. He explained other equipment options that I might also find usefull. He also explained the Scott's four step program and I think I will try that next. Renting equipment for a woman can be a very frightening and overwhelming experience, especially since I have really no idea about what most of that stuff does! Joel put me at ease and was great!! I will definatelly be back. ThanksA satisified east side lady.
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