Never calls back by
when you call for emergency service you are transferred to a voicemail. They do not return your call for days. When your dealing with pool issues 2-3 days can cause significant issues with your pool. Very unprofessional!
The Best Pool Company I've Ever Had by
I have had several other pool companies, both small and large, and I have to tell you for consistent reliable pool service Poolman is the very best I have ever had. During the summer months I typically have to leave a voice message if I call them but I always get a return call. The management staff in this company truly care about their customers, a refreshing change. I would highly recommend this company to everyone.
Pool service and remodeling by
Poolman has serviced my pool was 4 years. I have always been happy so when I needed my Deck again I called them. Wow what a great job they did.
Responsive, Dependable Pool Service & Fantastic Upgrade/Repair Work by by
Ten years ago I managed the chemicals in my pool myself and it turned out to be a disaster, quite expense to undo my mistakes as an amateur. I went through several companies and finally found Pool man and I have to tell you they are the best e.g. very knowledgeable, dependable, and responsive when you phone them. My deck was cracking by the pool, I initially just wanted it repaired so I called Pool man. They came out and looked at it, gave me options and we choose to upgrade around the pool with a design, clean the calcium off and clean the pebble tec. WOW - the pool is filling up with water and it looks so inviting and wonderful! Can"t thank Pool man enough for their ideas and having such skilled workers to do the job because my pool just looks fantastic and I LOVE IT! Can't wait to get it warmed up for the summer.
You can't find a better pool company in the state. by
We have been using Poolman for the last nine years. Before that we tried numerous other companies. The comments above must have been those we used before Poolman. This is one of the best companies in Arizona and beyond for all around pool service you can find. They are professional and experts at what they do and always put the customer first.If you want the job done right all the time, Poolman is the only way to go.
Great Service by
These guys are great, they always return my calls and answer any questions I have. My route tech is great and my pool has never looked so good. I love the free salt system they put on my pool.
Submitted request to this company to replace waterline tile. They came out and bid on tile and suggested an up sell. Within the bid, they added $400+ tax on a $2500 bid for waterline tile and upsell items. After refusing the upsell items, asking about specifics of the work to be performed, reading the contract carefully, and handing them my check, two days later they returned it to me via mail stating "After consulting our office, we are not able to satisfy your needs".Apparently, underbid and couldn't do the job for what they quoted hoping on the up sell and extra tax to offset the original bid costs.Sales guy, Bill was very arrogant and argumentative.
need help by
i need someone coming to clean my pool as soon as possible
Great Pool Service by
I have a large pool, and the service is awesome with Poolman company. When there is a change in service people we don't usually have a problem. I love them my pool is always sparkling clean, and the service people are great guys. I highly recommend them to anyone, I always recommend them to people I know.
Horrible Horrid Company by
Our pool is always green because this company never does their job right.They never show up when they are supposed to show up, this week they showed up On Monday when they were supposed to be here on Thursday so my husband told the manager how inconveinant it was because we were just leaving. So the manager who serviced our pool calls our landlord and tells her that our dogs ate her drip lines. This guy maliciously called our landlord because my husband gave him a piece of his mind. I called this guys manager and he has the nerve to say that sometimes the lanlords expect them to tell them whats going on, on the property even though it has NOTHING to do with the pool. Unless you want A SPY, A GREEN POOL, A DIFFERANT POOL GUY EVERY WEEK BANGING ON THE DOOR EVEN THOUGH THEY HAVE THE CODE TO MY GATE, SHOWING UP WHENEVER THEY DEEM FIT FOR THEMSELVES I DO NOT SUGGEST POOLMAN
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