Description: In 1951, sixteen teachers pooled together $84 in deposits and founded our credit union with the common purpose of helping people. To this day, our common purpose still exists. We're here for our members, and we thrive by delivering on our value promise of Smart. Simple. Personal.
SMART We are the smart choice for a few reasons. We offer competitive loan and deposit rates, while keeping fees as low as possible. We also provide our members with local service, yet nationwide access. Lastly, we only offer financial solutions that are relevant to each member's situation. We do not sell products or services just to meet our goals; rather, we evaluate each member's financial situation and offer solutions that help members achieve their financial hopes and dreams.
SIMPLE We understand that we live in a fast-paced world and not everything can be simple. However, banking should be and we are dedicated to simplifying everything we do. From how our members apply for a loan to the options on our phone menu to the website experience we provide to our members, we work diligently to provide our members with banking options that are easy to understand and use.
PERSONAL It is our goal to make every interaction you have with us a pleasant experience that's focused on you. Whether it's greeting you at the door or sending you flowers for that special occasion or simply providing you with water while you're in the lobby, we are committed to delighting our members with a memorable experience.
As a financial cooperative, we thrive by offering great value to our members, and we believe our value promise - Smart. Simple. Personal. - will benefit you and your family.
Stone Financial Center - 3730 N. Stone Ave. Tucson, AZ 85705 Thornydale Financial Center - 6510 N. Thornydale Rd. Tucson, AZ 85741 Valencia Financial Center - 2455 E. Valencia Rd. Tucson, AZ 85706 Pantano Financial Center - 231 N. Pantano Rd. Tucson, AZ 85710 Silverlake Financial Center - 1177 W. Silverlake Rd. Tucson, AZ 85713 Mortgage Center *- 6781 N. Thornydale Rd. Suite 203 Tucson, AZ 85741 Oro Valley - Coming Soon Springerville Financial Center* - 830 E. Main St., Suite 170 Springerville, AZ 85938
Payment Methods: Bank Checks, Cash, Debit Cards, Financing, Mastercard, Personal Checks, Visa
Area Served: Springerville;Tucson;Tucson, AZ Metro
Minority/Female Owned: Locally Owned
Languages Spoken: spanish
Products: Checking Accounts, Savings Accounts, Jumbo Loans, Second Mortgages, Bond Certificates, Home Loans, Loans
Services: ATM Machines, Safe Deposit Boxes, National Banks, Regional Banks, Credit Union
Specialties: Home Loans
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Thumbs down on October 2011 Conversion
by Desert Dweller, 10/18/2011
The banking part of the website is not user-friendly, the fonts are small and pale, no "print" icon to use for a basic version of a page. The Bill Pay section seems more complicated than it needs to be. The old website was simple and very easy to use. Also, the "conversion" did not solve our problems with debits and checks being taken out of our account that are not ours. The first week of the new system, over $500 was taken from our checking account in error. PFCU will not correct anything until you come in and dispute it. So dispute and dispute is what we do. It's time to close our accounts and find another credit union.
Allowed fraudulent debit card activityââ
by wolf, 11/26/2010
I have been a member of PFCU for nearly 20 years. I use my debit card often and I would say during that whole time I have had to dispute maybe 5-10 fraudulent charges. However, this last time, even when given clear evidence of fraudulent activity, they caved in to Merchant Services (VISA, issuer of their debit cards) for denying my dispute. At the whim of a fraudulent invoice generated by a deceitful merchant (Daniel Huffman), clearly with fabricated amounts and dates not matching up to my PFCU account activity, PFCU allowed this merchant to steal nearly $750.00 from me. After months of talking with the president, Nathanael, the best option he could come up with was to reverse the fraudulent $750.00 charge on the condition that I terminate my membership with the credit union.â Here is a website I've created with all of the evidence and welcome any comments: http://ln-s.net/81Dh
Wonderful place to bank
by happy member, 02/05/2010
I've been a member for over 25 years and the service manages to top itself every time I go into the credit union. I highly recommend Pima Federal to everyone!
WORST BANK IN AMERICA!
by Gaithis, 01/22/2010
Thank god for zero stars. Pima Federal Credit Union is the worst bank in America. PFCU gives wrong information left and right. Wrong fax numbers, wrong information! its just sick. Never returned my phone calls. Good Job PFCU!
pima federal credit union
by baby, 04/01/2009
This is the best bank in tucson area, the tellers are all frendily and the bank is always clean, they get you in and out very fast