Pick-A-Part Jalopy Jungle

http://www.pickapartjalopyjungle.com

(208) 853-7266

5501 W State St
Boise, ID 83703

Tuesday 8:00am - 5:30pm (show)

Monday 8:00am - 5:30pm

Tuesday 8:00am - 5:30pm

Wednesday 8:00am - 5:30pm

Thursday 8:00am - 5:30pm

Friday 8:00am - 5:30pm

Saturday 8:00am - 4:00pm

Sunday 9:00am - 3:30pm (hide)

43.655087 -116.2575
http://www.dexknows.com/business_profiles/pick_a_part_jalopy_jungle-b2380282

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Where you pull your on great deals on car and truck parts!!!!

Hours:
MON 8:00am - 5:30pm TUE 8:00am - 5:30pm WED 8:00am - 5:30pm THURS 8:00am - 5:30pm FRI 8:00am - 5:30pm SAT 8:00am - 4:00pm SUN 9:00am - 3:30pm
Description: Pick-A-Part Jalopy Jungle's roots can be traced back to 1957 and is now the largest auto recycling group in Idaho. Our three yards in the three cities of the Treasure Valley are the primary sources of quality guaranteed parts. We provide parts to the collision, mechanical and insurance industries as well as the shade tree knuckle busters at a fraction of the typical new part price.

We purchase all kinds of vehicles from individuals, dealers, towing companies, and auto auctions. They are then processed and set in the yard on stands in a safe manner for the customer to pull parts from. Each vehicle is given an identification number to keep track of it. This enables us to tell you if we have the vehicle and its location. However we do not keep inventory of parts.

•Yard admission is $1.00 which must be paid in cash or debit card
•Everyone entering the yard must be at least 16 years of age, no exceptions. Children may not be left unsupervised on the premises.
•We do not sell, rent or supply any tools. So don't forget to bring your own.
•All toolboxes are subject to inspection upon entering and exiting the yard
•No power outlets are available, so bring hand or battery operated tools.
•Many parts (brake assemblies, axles, etc.) have multiple attached components that must be paid for individually, so pull only the part you need.
•Please leave unwanted parts with the vehicle as a courtesy to other Pick-a-Part Jalopy Jungle customers.
•Parts may be brought to the yard for matching purposes, these must be inspected and marked by an employee
•Wear tough clothing that you don't mind getting dirty, so that means no open toed shoes or sandals.
•No Cash Refunds

Pick A Part Jalopy Jungle aids in the effort to minimize pollution to our area. We drain all fluids including oil, antifreeze, brake fluid, washer solvent, power steering fluid, and fuel. Making sure that they are in a safe containment until they are picked up by a registered waste hauler for recycling. Also all batteries, and catalytic converters are removed for recycling. We are also participating in a nation wide effort to keep mercury out of our water stream by removing mercury switches and recycling them. We are always striving to find new and better ways to help protect the environment we all live in.

Category: Salvage Yards|Auto Parts

Service Area: Serving: Boise ID, Boise ID (Metro)

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worst customer service EVER!

by Becky B , 02/03/2015

My boyfriend and myself went to this state street store on friday January 40, 2015. We got a part, paid a worker 20$ to pull it. And every thing was fine. found out it was the wrong part and now they wont do an exchange because the guy NEVER gave us a receipt. I asked to speak with a manager and she was the rudest, most horrendous person to ever represent a business. SHE insulted me saying "im sorry you cant read, when i go into a business I check their return policy. we have it up all over." Thats fine and dandy except we never got a receipt. She was so rude I asked forr her name and she hung up on me. i called again and asked if thats how she treats her pay in customers and she continued to yell at me and tell me I cant tell her how to run HER business. I again asked for her name and she hung up again. I called another store and got her name JANICE BOWEN. I will never go back to this place. She is a disgusting excuse for a manager Ive worked in several retail jobs and if I were to EVER Hang up on a customer or treat them the way I was treated id be fired or written up. I will be telling all m friends family and coworkers about the horrible customer service.

Response from Business - 02/03/2015
Jalopy Jungle is a self-service yard, we do not have any employees that pull parts for customers. We have clearly posted in multiple places signs that say 60 days exchange or in-store credit, no receipt no exchange, and no cash refunds. The customer was offered to exchange this part (even without a receipt) in our Twin Falls, Nampa, & Caldwell locations, this was still unacceptable. Our employees deserve to be treated with respect & common courtesy, anything less then that will not be tolerated.

SELL YOUR JUNK CAR

by G PARKS , 11/15/2014

TOWED MY PILE OF JUNK CAR FOR FREE AND GAVE ME $$$$$$$$$$$$$$$$$$$$$$$$

Best Place To Get Parts Hands Down

by ChevyLove , 06/28/2014

Best prices for used parts anywhere! Also gave my buddy a good price for an old vehicle he needed to get rid of. Excited to see the new Twin Falls location.

Best experience ever!!!!!!

by William Aultman , 04/26/2014

After reading the reviews below I am a little surprised, I have never had one negative experience with Jalopy Jungle. Yes they can't tell you what parts are there or what parts aren't, but the prices, hours (7days a week) & vehicle selection totally make up for that.....Some people just don't understand you have to go physical and look.......

Auto Parts

by Clinton Kerbs , 04/26/2014

Hands down best place to pull your own parts, new vehicles daily.......

service-calling

by This_guy , 01/25/2014

i just called the place not even 5 minutes ago 2:36PM on 01/25/2014 and that lady was so rude. i just asked about a car part and she immediately said no she didn't even take the time to look on the computer it was just instantly no, She was very rude and will never receive my business there.

Response from Business - 11/15/2014
Thank you for taking the time to let us know about your experience. We strive to provide a really high level of service and especially pride ourselves on providing good selection of vehicles and prices that can't be beat. I'd love you to give us a second chance, so please come back and give us another try.

You people need to take a class in customer service

by Bionic-Archer , 10/10/2013

Looking for a part & wouldn't check to see if they had it, to save me a long drive. So JJ in Boise will never see a dime from me..

Response from Business - 11/15/2014
Thank you for taking the time to let us know about your experience. We strive to provide a really high level of service and especially pride ourselves on providing good selection of vehicles and prices that can't be beat. I'd love you to give us a second chance, so please come back and give us another try.

great hospitality and cheapest parts

by w3ilson , 10/30/2012

jalopy jungle has to have the cheapest and best pick of parts then any other yard iv dealt with. the hospitality of the workers keeps me coming back inn.. Its a great place to pick a part from

people skills

by no , 10/08/2012

Cheap to get in, i have been doing this since i was a kid, I am a mechanic, i work for a shop here in town. I was looking for random parts for my old truck, Thought things were kinda high priced, could get new replacement parts for about the same. But dealing with the people there makes it worse. if you hate your job move on.

Rude

by People skills , 05/19/2012

I am sure that buying parts from this place is a great way to save money but dealing with the man on the phone was like going to a practicing dentist. I will pay full price in the future.

Response from Business - 11/15/2014
Thank you for taking the time to let us know about your experience. We strive to provide a really high level of service and especially pride ourselves on providing good selection of vehicles and prices that can't be beat. I'd love you to give us a second chance, so please come back and give us another try.

View all reviews for Pick-A-Part Jalopy Jungle