Dishonest, Unfair and Corrupt
by How do they sleep at night? , 04/04/2012
The Phil Long organization is by the far the most unscrupulous business in Colorado Springs. Their dishonorable character and complete lack of professionalism tarnish Motor City. The level of disrespect toward customers and employees is shocking and should be advertised to anyone even thinking of interacting with this company in any way.
Poor follow through
by Mad Mama , 06/22/2011
I was with my daughter and son in law when they purchased a vehicle. The sale seemed to go well but it wa the follow up that was not good. The kids called the dealership several times with no return calls. I tried calling with no answer. At this point, I would not recommend Phil Long Ford to my worst enemy.
best used cars buying experience
by Customer 2010 , 11/08/2010
We have purchased a used truck from Phil Long Ford's used car department in - Motor City !Great truck, great service and best of all I felt I received a great deal. I would reccomend Phil Long Ford's used car department to anyone looking for a good quaility used car for a fair price. I would buy from them again!
Best Car Buying Experience Ever!
by A very satisfied customer , 11/03/2009
I usually hate buying a new car, all the haggling, yuk. At Phil Long of Motor City buying a car was so easy! They were efficient, supportive, courteous, and went out of their way to find the best deal and all discounts that applied. Buying a car at Phil Long was so easy, it was truly the best car buying experience I have ever had.Thank you,A very satisfied customer
Best car buying experience EVER!!!
by CO Realtor , 10/14/2009
Phil Long Ford of Motor City was the best experience we could have hoped for. They were very professional, knowledgeable and helpful. The sales manager Brent Hall introduced himself and insured everything went smooth. Best buying experience ever!!!
New Car Buyer
by bikerchick62kid , 08/18/2009
I bought a car from Phil Long Ford in Dec 2008. I was treated with nothing but respect. The salesperson I worked with was very professional as well as the financing manager. This is the second vehicle I have purchased and I am very happy with this dealer.
Never buy from Phil Long Ford
by Customer! , 12/07/2008
I would never buy from Phil Long Ford. We spent too much time being jerked around by this dealership. We knew what we wanted, had the specs, desired options, and employee discount information printed out only to be told the car we wanted did not come with those options. Had to show the dealership our research and the print outs from the manufacture web page that the car did come with the options wanted. Several visits later and further jerking around by the account/floor manager, decided to go with another dealership with absolutely no negative experience. Thank you Heuberger!