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Reviews

11/21/2016

criminal

he is a criminal defrauding customers

08/11/2016

Cannot recommend to anyone

Four month ago (04/08/2016) we replaced our roof with Pettiecord Restoration LLC.

After roof shingles replacement, and fixes done to fix bend above garage - the roof above garage developed leak, we contacted Tim (owner of Pettiecord Restoration LLC.). 05/07/2916 - Tim inspected the damage to our garage ceiling, he told us he has amazing drywall specialist and promised to have one of his drywall specialists fix the damage after the roofers fixed the leak. Tim also promised that the roofers would arrive around noon to fix the leak. Tim asked us to wait two weeks to see if the leaks stopped before contacting him to schedule a visit from the a drywall specialist. It didn’t rain that day, the thunder passed our house without raining. The roof was dry. Later same date his roofing subcontractors came over at 5 pm and replaced metal flashing assumed as source of the leak.

We monitored our garage ceiling for two weeks. We did not see any further damage and so assumed the issue was resolved.
For the next 10 days we kept calling Team, leaving messages as well as sending emails - we received no response.

We contacted attorney who advised us to notify Tim that if he does not respond to us we will be forced to take legal action. Attorney told us it will prompt Tim to respond. We emailed Tim recommended warning as well as lists of our interactions with him to date.

Tim finally returned our email. He sent us email requesting us to not contact him again, Tim refused to honor his own warranty by abandoning us to deal with damages resulting from his poor workmanship.

Three different drywall specialists estimated fixing damaged ceiling. All stated that leak was recent; the only visible damage being drywall tape and no damage to drywall itself. We hired one of the specialists to open attic and investigate leak from inside. On our request he wrote letter documenting his findings.

We also had 2 different certified Owens Collings Roofing companies inspecting our roof and documenting list of the issues found. Hired one of the companies to work on resolving some of the issues originating from poor workmanship of the Pettiecord Restoration LLC.

Issues introduced but not resolved by Pettiecord Restoration LLC:
1) Leaking roof above garage - leak # 2 (there was a hole in a roof corner and broken j channel leaking water into garage);
2) Damaged drywall ceiling in the garage, damaged by 2 different leaks;
3) Missing ridge vent on the upper front gable. None were installed.
4) Incorrect placement of the water deflector on the roof (water was pouring down between deflector and gutter due to the large gap in between);
5) Cracked siding near left facial introduced by Pettiecord Restoration, LLC;
6) Installed ridge vents had insufficient openings cut. Both have to be extended and openings should be widened for proper air flow. (as per 2 different roofers)

Because of the Pettiecord Restoration LLC refusing to honor warranty and abandoning us, we ended up hiring other people to work on fixing damages and issues introduced by Pettiecord Restoration LLC and/or its subcontractors.

We can’t recommend Pettiecord Restoration, LLC to anyone because of poor workmanship, nonexistent customer service and them voiding their own warranty. Pettiecord Restoration, LLC abandoned us as soon as issues arose from a poor workmanship of theirs subcontractors, they left us to deal with resolving issues introduced by his work on our own.

NOTE: Detailed documented history of our roof repairs by Pettiecord Restoration, LLC. can be found at - roof.energyray.com

08/03/2016

Get what you pay for

Get what you pay for. He was the least expensive, but the work product was cheap, quality was low. I had to make many fixes myself, and screw down the gutters at a couple more spots (they "really preferred" not to make a return visit). Their poor work causes some siding issues for me (as water flowed over the gutter and ruined everything below).
Just know what you are getting yourself into when you pick the least expensive guy. Would not recommend his company to anyone.

06/20/2016

roofing estimate

Few month ago, Pettiecord Restoration gave us an estimate for replacing our house shingles.
The estimate they gave us was $3000 higher by comparison to estimates from few other local roofing companies. We ended up hiring Accurate Roofing. We later learned that Tim Pettiecord outsources roofing contracts to subcontractors and while he is certified roofer with Owens Corning (we checked) his subcontractors have unknown certification. We are not recommending Pettiecord to anyone. Running outsourcing business while failing to disclose it to customers is highly unethical.

08/05/2013

A+ service!

Tim Petticord was the ultimate professional. Our job was not an easy repair. We appreciated how on task and how Tim made our job his top priority, finishing earlier than expected. He was also very helpful in getting us hooked up with other professionals for future needs. I would recommend Petticord Restoration to anyone who is interested in getting great work and outstanding customer service. A+

08/05/2013

Highly recommended

Tim did great work and is very curteous. He took the time to make sure my home was as it was when he arrived - he put tarps down to cover my carpet, put plastic up to keep the debris within the room, even vaccuumed before he left. I highly recommend Tim and have hired him to do some more work because of the quality work and value for the money!!

08/05/2013

Above and beyond

Tim and crew went above and beyond to make our basement drywall job top notch. Quality of work was second to none and the overall experience was great.

08/05/2013

Thank you!

I am not from the area, don't know many people for references, and a bit scared about finding help on this site. Tim was respectful, quick, and clean! He and the people he subcontracted with were polite and very careful about any mess that had to be made, they left the house as it was when they came... but with a finished wall! The business does a lot more than what I hired for so I will be sure to call him again for the next job! Thank you Pettiecord Restoration! (This job was to redrywall a wall in the basement, mud and tape, and paint the wall and the adjoining walls).

08/05/2013

Prompt

I was looking to have repair work done to a wall damaged by a water leak that left a gaping wet hole in my wall on a stairwell. I contacted Tim Petticord through Home Advisors. He Returned my call promtly. He came to my home when he said he would, gave me a fair a accurate estimate of the work that would need to be done, and the time it would take to complete the job. He explained what and how he would do it, including purchase and paint match to complete the job. Mr. Petticord was always on time, courteous, and did a great repair job to my wall.I am very happy with the quality of the service he provided. Thanks Tim and Crew!

08/05/2013

Excellent

He did an excellent job! He went above and beyond and did even more than I'd asked him to. He is a real professional, and I give him five stars across the board.

08/05/2013

Professional and Personal

Tim Pettiecord was very professional as well as personable and very knowledgeable as well. My job was completed in the time frame he explained it would be and Tim was in contact with me through the whole process. My ceiling turned out beautifully and I was very pleased with the quality of work especially after past experiences I have had with other contractors. I will be contacting Tim for future projects.

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 515-208-8113

Brands
general
AKA

Pettiecord Restoration, LLC

Categories
Gutters & Downspouts, General Contractors, Roofing Contractors, Siding Contractors
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