PHOTOS AND VIDEOS (1)
by Mr and Mrs Edward Jones , 05/20/2010
We contacted Perfect Choice Exteriors after having several companys in the area that we very unreliable. They were prompt and our experience with them ordering and installing our new windows was nothing but professional. It was refreshing to know that there is still a high quality, low cost and high standards of customer service company left in the Tri County Area! We will refer all our friends and neighbors!
Terrible customer service
by gschwartz , 05/25/2010
We have had nothing be trouble with this company since we signed the contract. We have been lied to by people at all levels of the company. We were told that the work would start three weeks after we paid the first half. The did not start until 7 weeks after and it has taken 5 weeks to do a very simple job. And it is still not done. They work a day and then disappear for a week. They come up with lies and excuses and have little respect for the condition of the customer's property. Avoid them at all costs. I wish we had.
Be wary of fraud.
by Snake bitten , 06/05/2010
Look them up on BBB. Very suspicious. Not sure that I want them to complete the work that I have ordered.
Perfect Choice for Home Improvement - Timely and Beautiful. Great Service!
by Ogborn-Mustafa Family , 11/22/2010
I have had Gutter Guards and New Siding on my house recenty in the last 4 months. The work was done timely, guards were finished the same day. The siding was completed over a weekend minus Sunday in about 5 days. I didn't want to keep my shutters so the workers measured them for me so all i had to do was supply them with replacements much cheaper. Great Service all-around. My next call will be to them if I need help with any further improvements. Recommended A --- One tiny complaint is they almost lost a piece of my window trim, which i pointed out to them, however and they found it. The trim around my door wasn't tacked down, and they came back to fix it. They will make it right.
by Bill , 12/17/2011
Bought or stole cell phone number from Pitcher Perfect and just like them they won't stop calling my cell phone. Told them over and over do not call, i'm on the fed. do not call list and they still keep calling.
Happy With Everything
by JM , 04/04/2012
We recently had a roof and garage window installed by Perfect Choice Exteriors. I am happy to say that we are very pleased with the entire project and would highly recommend Perfect Choice. The roof turned out great and it's nice to know we had it done by professionals (at about half the price) instead of a company who claim they are the best and only company who could possibly perform such a feat, meanwhile they are getting fined by OSHA for unsafe work conditions. I'm happy we went with a company who could save us money and let us keep some of that hard earned cash in our pockets instead of a paying for some greedy company's pretentious showroom. Thank you Perfect Choice and we will be calling you to finish the rest of our windows next year.
Perfect Choice Exteriors Scam
by jkl , 04/17/2012
A rep from Perfect Choice Exteriors showed up at my motherÃ¢ÂÂs door this spring. She hired them to do a small repair job on her roof. When the worker came out, he stated the work didn't need done and all that was needed was an edge piece secured back in place and caulking done, not roofing ripped up and boards replaced as to the original agreement. We expected the bill of $1000 to be reduced dramatically and they only reduced it $50. This was clearly a scam on my 84 yr old mother and we are seeking help from the BBB and the courts because the company wonÃ¢ÂÂt cooperate at all, they just keep saying they will look into it and not return calls. Beware of these guys!!
Poor Customer service again
by Lynne , 04/25/2013
Our front door got installed with the incorrect glass. It took numerous calls and 4 days before we got to talk to someone. Either the person wasn't in or they took our number with the statement they would call back as soon as they were in. Now the glass is in (at which I had to call and find out about ) and was suppose to get a call back the next morning to arrange installment and it has been 2 full business days and still I haven't heard from a blasted soul. They obviously don't take any care about keeping the customer happy. And they certainly don't get right on anything. So buyer beware.
Not truthful in all things
by Dave , 07/04/2013
Son of the owner is still on the lam for a felony hit and run using the company car
by screwed , 08/07/2013
was working with them to redo my roof. they showed up without notice to work on the roof prior to the financing being complete after we had told them to hold off because the financing was up in the air. they did the work with part of it being financed by them and with the understanding that I would pay when and if I got the major loan. well the major loan didn't come through fully and I paid them the rest of the loaned money after paying off the first loan. they have now shown up at my home unannounced 3 times demanding more money and threatening.