Visit your local Pep Boys Auto Service & Tire Center on 9319 S 700 East. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
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Reviews

LS
Larry S.

11/15/2017

Provided by YP.com

Honest staff that won't feed you crap about your car. Tells you what the problem is and offers you multiple options for repair.

D
dancer02

11/09/2011

Provided by YP.com
GREAT service. (We had car ins...

GREAT service. (We had car inspections done there when we were buying cars.) For the full story, look for my review on googlemaps.com. I'll just say here that if you need a car inspected, you can't get better service at a better price. (Everyone else = $80-100. Pep Boys = $20)

E
experienceclip

06/04/2010

Provided by YP.com
Not trying to benefit customers at all

When I called about a freeze plug to stop a leak, the customer service rep said, "I don't see it in the parts listing. The best thing is for you to come down." I said no, it wasn't, because my vehicle is leaking antifreeze, and it would be a waste if they didn't have it. So finally he actually checked, and told me the vehicle-specific part was $10.99, and a universal substitute was $2.99.

He kept encouraging me to pay their service dept. to install it. I told them I am very short on money and it's easy to install (It's a plug you just push in a hole). He still kept encouraging paid install.

He also kept saying that if I kept calling places and found a better price, he'd match it plus 5%.

The next place I called (Autozone) actually looked up the part right off, and had the vehicle-specific part for 99 cents.

It seemed Pep Boys wanted to do as little work as possible on phone, didn't care if it ended up not being helpful to come in, and wanted to get away with overcharging me for a part unless I was savvy enough to check prices elsewhere--and then thought they could still salvage the sale by offering me a 'discount' at that point. Plus wanted to boost sales volume in their service department regardless of customer not really needing service.

I will not contact them again. If you do so, do it aware of the potential negatives, which I consider serious ones.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
Brands
AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
Payment method
master card, visa, amex, cash, discover, check, diners club
Associations
AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
Categories
Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers
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