PHOTOS AND VIDEOS (1)
I'd choose the real pebble tec if I could get a do over
by Robert , 04/27/2016
You will see many reviews of Peak on the web and I tend to agree with the vast majority of them. You will find the office & sales staff great (5 stars). The quote that I received from Peak was also the most reasonable which is why I selected them as our contractor. We chose a light blue pebble plaster. The out come in my estimation was horrible, the color is streaked and blotchy and varies from completely white to dark blue (I have posted pictures google review) When I questioned them Tony, the construction foreman, told me that "this is a perfectly normal out come" and "to be expect in any color plaster". When I pushed back on this response John (the owner), changed the story and said it was my fault and "the chemistry is causing some discoloration" So if everything goes OK Peak gets 5 stars... if anything goes wrong "your on your own"..... Zero Stars
WHAT A LET DOWN
by DO NOT USE , 06/06/2013
DO NOT USE THIS COMPANY!!!!! I called Peak plastering to recieve an estimate on my new pool and was told they were two weeks out to give me an estimate which i agreed upon. two hours before they were scheduled to show up I got a call from the office stating that they would not be able to make the appointment and had to reschedule. I had taken the day off work to make sure I could spend some time with the estimator and give him all the information he would need to finish his bid properly. The next scheduled date the estimator showed up late and with the wrong paper work. He showed up thinking I was having a replaster meaning I had an existing pool that needed resurfaced. I was told from there staff that he would bring samples and literature for me to choose from. He had none of that! I had explained to the estimator I was undecided on my choice of plaster and would like two bids for pebble tech and quartz. I then asked my estimator if he would like a set of my plans to do a take off, he declined and took his measurement than left. Before we left I asked when I may recieve the estimate, his response was" I am not sure.... you will have to call the office". Okay.... two days go by and I get an email telling me that they are extremely busy right now and ask if I would still like an estimate because they do not think they will be able to get my pool done according to my schedule. I did not give them a schedule? I am guessing they jusy did not want to give me a bid? I replied yes and two days later my estimate was emailed to me. Except I did not recieve the two estimate but rather one for pebble tec? I had called the office and emailed that I would like to talk to a supervisor. My calls and emails have gone unanswered!! My pool was not cheap and they were right in like with my other quotes around $11,000.00.. IWOULD NEVER USE THIS COMPANY!!! If there plaster crews are anything like there office staff and estimators YOU WILL BE IN BIG TROUBLE!!!!