Disappointed with action of this business by
Today I stopped into Paradise Hobbies in Fort Myers, FL. I'm an older man of color and stopped into this business to look for some building material for my hobby. I was waiting for the sales person to finish with the customer he was working with, so I'm standing in the isle looking at models when an older white gentle lock the door as if I was there to take something. I've been there many time before when I have to go Ft. Myers for my job to pickup merchandise. I like to go local hobby store to buy what I need to build my cars. I usually order online and have my merchandise delivered to my home.( My home). This was senseless and unprofessional. This isn't the way you should treat any customer regardless or color or nationality. He could have handle this situation better than locking the door. He could have offer me help for the items I was looking for. Instead he choose to do what he did, and now I'm here writing about my experience at Paradise Hobby in Ft. Myers, FL.. So disappointed that people of color are still being judged without knowing them. I do feel they owe me an apology.
All out RCist by
All out RCist -
I have been going to Paradise Hobbies since I moved to Fort Myers. I Always feel like im number one even when the store is packed to capacity. If they have it, it is a great price, If they don't, they will get it. If it's broke, they will fix it. My wife and I always feel like family when we go to Paradise Hobbies. Thanks again Paradise Hobbies Team!! A++
worst customer service I ever saw in my life by
Disapointed Dad -
I have never in my life have experienced the bad customer service that I had from Mark Chernin @ paradise hobbies. My 8 and 10 year old would have spent thousands over the years except for the lies that Mark has told makes us not want to set foot in that store again . The more and more lies that Mark Chernin tells the more his nose grows like Pinochio. Thanks Mark for showing us your true colors and we now know why you went out of business in Cape Coral.
My kinda service and work! by
I had your shop work on my truck and was floored at the cleanliness of the job.Mark I guess did the job and did it as perfect as anyone would want.So,thank you for the great job and I'll be back for sure!!!!
BACK YARD BASHER by
VERY HELPFUL AND KNOWLEDGEABLE.
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