Pack 'N' Mail

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Excellent job with handling my important fax..made sure multiple pages went thru with confirmation. Staff member very professional and ftiendly.

HORRIBLE HORRIBLE HORRIBLE. My item arrived fine, however, I was misquoted off the bat. At first, they quoted me $80 or less to pick up my item from the local auction house and to ship it to me. Then, once they picked up my item from the auction house, it jumped up to $102. I was then able to talk them down to $94.99. They were shipping through UPS. After being quoted the $94.99, I checked prices through the other shippers and Fedex was $20 cheaper. I asked if she could just ship through Fedex since it was $20 cheaper and I could save $20. She gave me some song and dance about how she doesn't like Fedex ground and she prefers UPS and she wouldn't send it Fedex. So, I had to pay the $94.99 to get my item shipped to me. Guess how it came to me.... Fedex ground. Go figure. I don't mind paying for services but the dishonesty and constant back and forth, along with lies, is ridiculous. Go with Blue Ridge!!! After this fiasco, they quoted me, the same job, at $70!! They treated me horribly and it is a shame because I will be buying from the auction house weekly so they lost out on additional business because of their unprofessional ism.





Tina

Used Pack'n'Mail for years, but new owners bought it a couple of years ago, but I also found out the hard way that they charged way too much after becoming suspicious of the cost and then going to FedEx.com to compare. You're better off going to Staples and Office Depot and buying your own supplies and taking it to wherever you want to ship from, i.e. US Postal Service, UPS, FedEx. U.S. Postal Service has been very fast in the past years, but my be slower this year if they keep downsizing.

Wow, did I just get ripped off? Yes I did!! You will be charged twice what you should. I found this out later after I returned home. Did a little research because I felt like I was charged too much. I was. Twice as much. Customer service? What customer service.I won't be using their services ever again. Since they shipped USPS, I think I will just take it to the post office myself next time since I will pay half the price.

Called to find out if I should ship my suitcase or check it. I did not know exactly what the demensions were or what the weight was going to be but they were very helpfulin getting me a rounded amt. Will use them in the future.