Pacific Tinting

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Had a over all good experience at pacific tinting, but let me warn you cigar smoke and stink is hanging on this place like a cloud, yuck!!

NEVER GO THERE WITH THIS GUY

Pacific Window Tinting was used through Ray Tanner Volvo in the 1990's to tint the windows on all of their new cars. When my car was purchased through Ray Tanner Volvo in 1997, we were given a warranty certificate signed by the owner of Pacific Window Tinting. The top of the certificate clearly states that thw warranty is for life. The word life is even circled. For about the past two years the tint has begun to bubble and peel. When we contacted Pacific Window Tinting to redeem our lifetime warranty, we were informed by an employee as well as by the owner that they would not honor our warranty. The first reason we were given was that they no longer use the same product so they would no longer honor warranties on the old product. The other reason we were given was that we did not have a receipt. No where in the warranty terms does it say that the receipt is necessary, and since the tinting was done through the dealership before the vehicle was purchased, no such receipt would exist. And Since Ray Tanner Volvo is no longer in existance, we could not request one through them. We have filed a complaint against them with the Better Business Bureau.