Just rude by
Old Guy -
Poor service, No help, Rude to older people. I will never go there again!
Happy Propane User by
Happy Propane User -
Great family owned and operated business. Service is excellent! The staff is very friendly. You can refill your propane tank for the grill for almost half the price of Walmart and other businesses.
Very Pleased............ by
Rio Partner Placitas -
After some really snotty service from one of the other outfits, I switched to Ortega's on my neighbor's recommend-ation& have only good things to say....and the prices are considerably better than the others.I have always been treated with courtesy& promptness bythe Very Nice folks at Ortega's.
Poor to Fair service by
we live in the east mountains and they only deliver one time a week; it doesn't matter if you are low on propane. also, they charge $75 for a service call, even though you rent the tank from them at crazy prices. On the plus side, whoever answers the phone there is really nice.
Horrible Customer Service by
I was given a replacement tank when I had 4 tanks filled. The replacement tank has a bad fitting and I returned it only to be told that they had no control over outside tanks but would sell me a new one.I will take my Business else where. Very Poor customer support and relations.Typical New Mexico service.
Great Service and Prices by
K Standbridge -
Ortega's Propane is very prompt with their delivering propane in all kinds of weather. Mo is especially cordial and helpful. I have been their customer for 5 years and I would not get my propane from any other company.
Ortegas Propane #1 by
Nearly a dollar less per gallon than anyone else. You may have to wait a bit because this place is extremely popular, but it's worth it!
Anne Egan -
I've used several dealers. Ortega's is the best, in my opinion. Very professional, personable and responsive. Great prices.
Disappointed Customer -
If you like being ignored, not acknowledged as a customer, and feeling like all they really care about is your money, well, Ortega's is the place for you. The guy with the goatee is a real jerk. No "Hello, can I help you?", "What can I do for you today?", or "Thanks, have a nice day," They merely take your money and can't wait for you to leave. The people who work there talk to each other while waiting on the customer, even when you go to pay for your gas. The customer is barely noticed at all, unless you are a big account or friends with the workers. I am taking my business elsewhere.
Very knowledgable and efficient service! by
CA family -
I called the shop from the freeway. He gave me a quote and said to bring my RV to check it. The shop seemed busy, but John Padilla checked our motorhome within a few minutes and found our propane leak. He was fast and very friendly. As a matter of fact, the other 2 women we encountered were sweet too. Thanks Ortega's Propane. You really made our trip better. .
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