AWFUL service! by
The dentist is great, but the other staff is terrible! They were very rude, gossiped about clients, and in general were not helpful.
EXCELLENT DENTIST by
The dentist is awesome and the staff has improved as well from the last time I took my kids there! My kids are very comfortable with him - he truly is a great dentist and I am a tough critic!
Dentist Great, Office staff manners are lacking!! by
I was recommended to this office by my regular dentist for my seven year old. My initial impression when dealing with the office staff was ,"No WAY!" They were very rude, whispering, standing with their back to me, and seemed generally put out by my presence. Upon a return visit, my grandparents took in my child, and they said the exact same thing! They said one assistant stood at the counter whispering with a folder covering her mouth and looking over at them. They felt uncomfortable and disrespected. They were also cut off several times when explaining the issue and even when they tried to confirm my phone number, the girl snapped, "I already have that!" WoW!!! The dentist however was as nice as could be explaining the procedure, making my son and I feel comfortable once we reached the patient rooms. Great dentist, AWFUL staff!!!
Amazing doctor and staff - Great with YOUNG Children!! by
Waterloo parent -
We had a dental emergency with our 4 year old. Dr. Chaudray and staff did an amazing job calming our child's fears and explaining exactly what was wrong. They fully explained options for treatment - and informed us with the knowledge we needed to make a good decision. We actually had to opt for surgical solution - and the doctor and staff were extroadinarily professional and courteous. They alleviated all anxiety and treated our child as if he were their own. Highly recommend Only Kids Dentistry in Waterloo, Iowa.
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